SABnzbd Forums

I just installed SABnzbd v 0.4.7. The installation wnt perfect, no errors, but the program doesn't start. I re-installed Windows Vista Ultimate because i wanted a clean machine. In the previous installation SABnzbd worked properly (i do'n know the version anymore.

Help!!

Ratlleb

It doesn't start automatically, you need to double-click the icon.
Depending on your configuration SABnzbd may or may not start the web-browser.
If you think SABnzbd is running (you can see this in the Task Manager),
start the browser your seolf and use this URL:
http://localhost:8080/sabnzbd
or
http://127.0.0.1:8080/sabnzbd.

If all fails, locate SABnzbd-console.exe in the folder c:\program files\sabnzbd.
This will show you a black screen with diagnostic information.

It all fails. The browser cannot find the webpage.

Console says:
2009-03-17 20:01:29,335::INFO::--------------------------------
2009-03-17 20:01:29,335::INFO::SABnzbd-console.exe-0.4.7 (rev=2225)
2009-03-17 20:01:29,335::INFO::Platform=Windows-32bit (=Vista) Class=nt
2009-03-17 20:01:29,335::INFO::Python-version = 2.5.2 (r252:60911, Mar 27 2008,
17:57:18) [MSC v.1310 32 bit (Intel)]
2009-03-17 20:01:29,338::INFO::[sabnzbd] Loading data for rss_data.sab from C:\U
sers\Pim\AppData\Local\sabnzbd\cache\rss_data.sab
2009-03-17 20:01:29,338::INFO::[sabnzbd] Loading data for bytes7.sab from C:\Use
rs\Pim\AppData\Local\sabnzbd\cache\bytes7.sab
2009-03-17 20:01:29,338::INFO::[sabnzbd] Loading data for queue7.sab from C:\Use
rs\Pim\AppData\Local\sabnzbd\cache\queue7.sab
2009-03-17 20:01:29,339::WARNING::[downloader] No active primary servers defined
, will not download!
2009-03-17 20:01:29,339::INFO::All processes started
2009-03-17 20:01:29,341::INFO::_yenc module... found!
2009-03-17 20:01:29,341::INFO::celementtree module... found!
2009-03-17 20:01:29,341::INFO::par2 binary... found (C:\Program Files\SABnzbd\wi
n\par2\par2.exe)
2009-03-17 20:01:29,341::INFO::par2-classic binary... found (C:\Program Files\SA
Bnzbd\win\par2\par2-classic.exe)
2009-03-17 20:01:29,341::INFO::unrar binary... found (C:\Program Files\SABnzbd\w
in\unrar\UnRAR.exe)
2009-03-17 20:01:29,342::INFO::unzip binary... found (C:\Program Files\SABnzbd\w
in\unzip\unzip.exe)
2009-03-17 20:01:29,342::INFO::pyOpenSSL... found (True)
2009-03-17 20:01:29,352::INFO::Web dir is C:\Program Files\SABnzbd\interfaces\De
fault
2009-03-17 20:01:29,355::INFO::Starting SABnzbd-console.exe-0.4.7
2009-03-17 20:01:29,357::INFO::[nzbqueue] Saving queue
2009-03-17 20:01:29,358::INFO::[sabnzbd.misc] URLGrabber starting up
2009-03-17 20:01:29,358::INFO::Starting web-interface on localhost:8080
2009-03-17 20:01:29,358::INFO::[sabnzbd] Saving data for queue7.sab in C:\Users\
Pim\AppData\Local\sabnzbd\cache\queue7.sab
2009-03-17 20:01:29,365::INFO::[sabnzbd] Saving data for bytes7.sab in C:\Users\
Pim\AppData\Local\sabnzbd\cache\bytes7.sab
17/Mar/2009:20:01:29 CONFIG INFO Server parameters:
17/Mar/2009:20:01:29 CONFIG INFO  server.environment: production
2009-03-17 20:01:29,367::INFO::[sabnzbd] Saving data for rss_data.sab in C:\User
s\Pim\AppData\Local\sabnzbd\cache\rss_data.sab
17/Mar/2009:20:01:29 CONFIG INFO  server.log_to_screen: True
17/Mar/2009:20:01:29 CONFIG INFO  server.log_file: C:\Users\Pim\AppData\Local\s
abnzbd\logs\cherrypy.log
17/Mar/2009:20:01:29 CONFIG INFO  server.log_tracebacks: True
17/Mar/2009:20:01:29 CONFIG INFO  server.log_request_headers: False
17/Mar/2009:20:01:29 CONFIG INFO  server.protocol_version: HTTP/1.0
17/Mar/2009:20:01:29 CONFIG INFO  server.socket_host: localhost
17/Mar/2009:20:01:29 CONFIG INFO  server.socket_port: 8080
17/Mar/2009:20:01:29 CONFIG INFO  server.socket_file:
17/Mar/2009:20:01:29 CONFIG INFO  server.reverse_dns: False
17/Mar/2009:20:01:29 CONFIG INFO  server.socket_queue_size: 5
17/Mar/2009:20:01:29 CONFIG INFO  server.thread_pool: 10
Exception in thread CPHTTPServer Thread-7:
Traceback (most recent call last):
  File "threading.pyo", line 488, in __bootstrap_inner
  File "threading.pyo", line 448, in run
  File "cherrypy\_cpserver.pyo", line 114, in _start_http
  File "cherrypy\_cpwsgiserver.pyo", line 374, in start
  File "", line 1, in listen
error: (10013, 'Permission denied')

It looks like I have a "permission" problem. But I don't know what to do now!

Thnx!
R

Do you use an anti-virus or firewall? If so what products.

I use the Norman Security Suite. But, it doesn't help if i disable the personal firewall.

R

Try going Start>Run, entering:

It works!!

The console gives:
2009-03-17 21:06:23,053::INFO::--------------------------------
2009-03-17 21:06:23,053::INFO::SABnzbd-console.exe-0.4.7 (rev=2225)
2009-03-17 21:06:23,053::INFO::Platform=Windows-32bit (=Vista) Class=nt
2009-03-17 21:06:23,053::INFO::Python-version = 2.5.2 (r252:60911, Mar 27 2008,
17:57:18) [MSC v.1310 32 bit (Intel)]
2009-03-17 21:06:23,053::INFO::[sabnzbd] Loading data for rss_data.sab from C:\U
sers\Pim\AppData\Local\sabnzbd\cache\rss_data.sab
2009-03-17 21:06:23,053::INFO::[sabnzbd] Loading data for bytes7.sab from C:\Use
rs\Pim\AppData\Local\sabnzbd\cache\bytes7.sab
2009-03-17 21:06:23,059::INFO::[sabnzbd] Loading data for queue7.sab from C:\Use
rs\Pim\AppData\Local\sabnzbd\cache\queue7.sab
2009-03-17 21:06:23,059::WARNING::[downloader] No active primary servers defined
, will not download!
2009-03-17 21:06:23,059::INFO::All processes started
2009-03-17 21:06:23,229::INFO::_yenc module... found!
2009-03-17 21:06:23,229::INFO::celementtree module... found!
2009-03-17 21:06:23,229::INFO::par2 binary... found (C:\Program Files\SABnzbd\wi
n\par2\par2.exe)
2009-03-17 21:06:23,229::INFO::par2-classic binary... found (C:\Program Files\SA
Bnzbd\win\par2\par2-classic.exe)
2009-03-17 21:06:23,229::INFO::unrar binary... found (C:\Program Files\SABnzbd\w
in\unrar\UnRAR.exe)
2009-03-17 21:06:23,229::INFO::unzip binary... found (C:\Program Files\SABnzbd\w
in\unzip\unzip.exe)
2009-03-17 21:06:23,229::INFO::pyOpenSSL... found (True)
2009-03-17 21:06:23,239::INFO::IPV6 has priority on this system, potential Firef
ox issue
2009-03-17 21:06:23,239::INFO::Web dir is C:\Program Files\SABnzbd\interfaces\De
fault
2009-03-17 21:06:23,263::INFO::Starting SABnzbd-console.exe-0.4.7
2009-03-17 21:06:23,263::INFO::[nzbqueue] Saving queue
2009-03-17 21:06:23,263::INFO::[sabnzbd.misc] URLGrabber starting up
2009-03-17 21:06:23,263::INFO::Starting web-interface on 192.168.1.100:8085
2009-03-17 21:06:23,263::INFO::[sabnzbd] Saving data for queue7.sab in C:\Users\
Pim\AppData\Local\sabnzbd\cache\queue7.sab
2009-03-17 21:06:23,273::INFO::[sabnzbd] Saving data for bytes7.sab in C:\Users\
Pim\AppData\Local\sabnzbd\cache\bytes7.sab
17/Mar/2009:21:06:23 CONFIG INFO Server parameters:
17/Mar/2009:21:06:23 CONFIG INFO  server.environment: production
21009-03-17 21:06:23,273::INFO::[sabnzbd] Saving data for rss_data.sab in C:\Use
rs\Pim\AppData\Local\sabnzbd\cache\rss_data.sab
7/Mar/2009:21:06:23 CONFIG INFO  server.log_to_screen: True
17/Mar/2009:21:06:23 CONFIG INFO  server.log_file: C:\Users\Pim\AppData\Local\s
abnzbd\logs\cherrypy.log
17/Mar/2009:21:06:23 CONFIG INFO  server.log_tracebacks: True
17/Mar/2009:21:06:23 CONFIG INFO  server.log_request_headers: False
17/Mar/2009:21:06:23 CONFIG INFO  server.protocol_version: HTTP/1.0
17/Mar/2009:21:06:23 CONFIG INFO  server.socket_host: 192.168.1.100
17/Mar/2009:21:06:23 CONFIG INFO  server.socket_port: 8085
17/Mar/2009:21:06:23 CONFIG INFO  server.socket_file:
17/Mar/2009:21:06:23 CONFIG INFO  server.reverse_dns: False
17/Mar/2009:21:06:23 CONFIG INFO  server.socket_queue_size: 5
17/Mar/2009:21:06:23 CONFIG INFO  server.thread_pool: 10
17/Mar/2009:21:06:26 HTTP INFO Serving HTTP on http://192.168.1.100:8085/
2009-03-17 21:06:26,584::INFO::Lauching browser with http://192.168.1.100:8085/s
abnzbd
192.168.1.100 - - [17/Mar/2009:21:06:26] "GET /sabnzbd HTTP/1.1" 302 - "" "Mozil
la/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SV1; GTB5; SLCC1; .NET CLR 2.0.507
27; Media Center PC 5.0; InfoPath.2; .NET CLR 3.0.30618; .NET CLR 3.5.30729)"
192.168.1.100 - - [17/Mar/2009:21:06:26] "GET /sabnzbd/ HTTP/1.1" 200 - "" "Mozi
lla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SV1; GTB5; SLCC1; .NET CLR 2.0.50
727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.0.30618; .NET CLR 3.5.30729)"
192.168.1.100 - - [17/Mar/2009:21:06:26] "GET /sabnzbd/static/stylesheets/defaul
t.css HTTP/1.1" 200 - "http://192.168.1.100:8085/sabnzbd/" "Mozilla/4.0 (compati
ble; MSIE 7.0; Windows NT 6.0; SV1; GTB5; SLCC1; .NET CLR 2.0.50727; Media Cente
r PC 5.0; InfoPath.2; .NET CLR 3.0.30618; .NET CLR 3.5.30729)"
192.168.1.100 - - [17/Mar/2009:21:06:26] "GET /sabnzbd/static/stylesheets/defaul
tcolors.css HTTP/1.1" 200 - "http://192.168.1.100:8085/sabnzbd/" "Mozilla/4.0 (c
ompatible; MSIE 7.0; Windows NT 6.0; SV1; GTB5; SLCC1; .NET CLR 2.0.50727; Media
Center PC 5.0; InfoPath.2; .NET CLR 3.0.30618; .NET CLR 3.5.30729)"
192.168.1.100 - - [17/Mar/2009:21:06:27] "GET /sabnzbd/static/images/favicon.ico
HTTP/1.1" 200 - "" "Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SV1; GTB
5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.0.3061
8; .NET CLR 3.5.30729)"


Is this the way to start the program from now on?

R

For some reasons on some vista systems it doesn't like listening on localhost. I think it is usually an antivirus/firewall error (disabling firewalls usually doesn't fully disable them).

You don't need to start it this way from now on, just start it normally and remember to change your nzbdstatus details if you use it.

If i try to open an other tab than "Home", e.g. config or connections, i have the same problem: the browser cannot find the web-page.

R

Is it a 404 error? Or your browser saying it cannot connect.

If it is a 404, paste the full error.

Thnx Hero,
The problem is over?!?! Now, i get all the different tabs. I made a shortcut on my desktop with your line of code and its working properly.

Thnx again!

R