502 Authentication Failed

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ckhay79
Newbie
Newbie
Posts: 3
Joined: August 4th, 2015, 11:35 am

502 Authentication Failed

Post by ckhay79 »

Out of no where my sabnzbd has stopped working. It worked a week ago, now everything just sits in waiting status.

I am using news.tweaknews.eu ; I am paid up for another 3 months. User name and Pass are matching. Correct port listed (443[SSL])

When I test server I get the 502 Authentication Failed message.

Again, It was working the last few weeks and now nothing. the only change was updating to 0.7.20 a day or so ago, but it wasn't working before that. I was hoping that was the fix. No go!

What am I missing here for it all to just stop and having all downloads say waiting???

any help would be GREAT!
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shypike
Administrator
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: 502 Authentication Failed

Post by shypike »

Go back to the previous version to know for sure whether it's SABnzbd or your Usenet provider.
You can install any 0.7.x version over a new one.
ckhay79
Newbie
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Posts: 3
Joined: August 4th, 2015, 11:35 am

Re: 502 Authentication Failed

Post by ckhay79 »

It wasn't working when I installed the new version. I hoped the new version was the fix. I will try to go back but if it wasn't working before the upgrade, would going back fix anything?
ckhay79
Newbie
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Posts: 3
Joined: August 4th, 2015, 11:35 am

Re: 502 Authentication Failed

Post by ckhay79 »

So it was a password issue.

Even though MY password met all the criteria for both news.tweaknews.eu servers and sabnzbd, it wasn't working. I checked to make sure I had typed it correctly on both and that they both matched, no go!

Solved the issue by using "lost password". received a generated password from tweak news. Copy/Paste. Done! and Works!

Weirdest crap I have ever seen, especially considering the password was work perviously with no issues, and works again now after resetting it back to MINE.

Thanks for the help though guys!

Maybe this fix/thread will help others.
imoph831
Newbie
Newbie
Posts: 1
Joined: April 25th, 2016, 7:27 pm

Re: 502 Authentication Failed

Post by imoph831 »

Did anyone ever find out the cause of this?

I am having similar issue. I went to my usenetserver and changed my password. Then in sabnzbd server config my connection tested fine.
I deleted the downloads I had queued that weren't going anyway.
I started a download and it stalled out.
I went back to server config and my connection now fails due to Authentication.
Any ideas?
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shypike
Administrator
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: 502 Authentication Failed

Post by shypike »

Often browsers supply login data (or something like LastPass does).
They don't know that you changed the password at the provider
and will happily re-apply the old password in SABnzbd's server page.
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