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SSL option is grey out

Posted: October 26th, 2015, 3:44 am
by boeber
Ubuntu 15, install from repository SabNZBd, been using the newsgroup server with SSL with no problem.
I had to reboot yesterday raspberry pi and my downloads were all stuck in pause. I search the configuration and find that the SSL option on the servers setting was grey out. Change the port back to 119 and everything was working again but no SSL on server options

I tried some install pyopenssl and stuff but it said it already was on the newest version.
giving pip show pyopenssl gives me

Name: pyOpenSSL
Version: 0.15.1
Location: /home/vcon/.local/lib/python2.7/site-packages
Requires: six, cryptography

which according to the web it is indeed the latest version

Can someone help ?

Keep in mind iam a newbie in ubuntu

thank you.

Re: SSL option is grey out

Posted: October 26th, 2015, 11:27 am
by sander
What is the output of:

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cat ~/.sabnzbd/logs/sabnzbd.log | grep -i pyopenssl
For example:

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$ cat ~/.sabnzbd/logs/sabnzbd.log | grep -i pyopenssl
2015-10-25 08:10:33,835::INFO::[SABnzbd:526] pyOpenSSL... found (True)
2015-10-25 08:10:55,606::INFO::[SABnzbd:526] pyOpenSSL... found (True)
2015-10-25 15:11:21,063::INFO::[sabnzbdplus:534] pyOpenSSL... found (True)
2015-10-25 18:25:05,567::INFO::[sabnzbdplus:534] pyOpenSSL... found (True)

Re: SSL option is grey out

Posted: October 26th, 2015, 12:50 pm
by boeber
i did another reboot and now when i run pip show pyopenssl i get this error

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pip show pyopenssl
Traceback (most recent call last):
  File "/usr/bin/pip", line 9, in <module>
    load_entry_point('pip==1.5.6', 'console_scripts', 'pip')()
  File "/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 521, in load_entry_point
    return get_distribution(dist).load_entry_point(group, name)
  File "/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 2632, in load_entry_point
    return ep.load()
  File "/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 2312, in load
    return self.resolve()
  File "/usr/lib/python2.7/dist-packages/pkg_resources/__init__.py", line 2318, in resolve
    module = __import__(self.module_name, fromlist=['__name__'], level=0)
  File "/usr/lib/python2.7/dist-packages/pip/__init__.py", line 74, in <module>
    from pip.vcs import git, mercurial, subversion, bazaar  # noqa
  File "/usr/lib/python2.7/dist-packages/pip/vcs/mercurial.py", line 9, in <module>
    from pip.download import path_to_url
  File "/usr/lib/python2.7/dist-packages/pip/download.py", line 25, in <module>
    from requests.compat import IncompleteRead
ImportError: cannot import name IncompleteRead
Your command gives me as an output

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cat ~/.sabnzbd/logs/sabnzbd.log | grep -i pyopenssl
2015-10-26 10:15:23,243::INFO::[sabnzbdplus:490] pyOpenSSL... NOT found - try apt-get install python-pyopenssl (SSL is optional)
2015-10-26 19:39:37,825::INFO::[sabnzbdplus:490] pyOpenSSL... NOT found - try apt-get install python-pyopenssl (SSL is optional)

Re: SSL option is grey out

Posted: October 26th, 2015, 1:04 pm
by sander
Looks like a problem with your Ubuntu setup. Solve that first. You could consider doing a fresh install.

Re: SSL option is grey out

Posted: October 26th, 2015, 1:22 pm
by boeber
thank you sander. As i said i'm a newbie to ubuntu so i don't know how to fix my setup. I can leave without SSL on sabnzb. Will i have other problems if pyopenssl is not correctly configured.
I'm using Sonarr and Couchpotato also

Re: SSL option is grey out

Posted: October 26th, 2015, 5:13 pm
by sander
You're ok with non-SSL news connections.
I'm not 100% sure with HTTPS-indexers ... just try.

Re: SSL option is grey out

Posted: October 27th, 2015, 2:28 am
by boeber
yes https indexer was my concern as well, i did a "test" connection in sonarr and it passed so its safe to assume that is working. Also i don't have a problem with couchpotato (no errors) and omgwtfnzbs indexer which if i remember correctly is a https indexer

thanks sander