Download check sticks at 99 or 100% and never clears queue

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fatgeek
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Download check sticks at 99 or 100% and never clears queue

Post by fatgeek »

Hello,

First, this does not happen for all nzbs, only some. I haven't noticed any similarities between the ones where it does happen.

I use SickRage to grab nzbs. This has been happening for a few months now.

These hanging downloads will also persist through restarts of sabnzbd. The only fix I have is to kill the download and re-add it. Oftentimes, the same nzb, once re-added, will download just fine.

Here's a screenshot:

Image

Technical details:

Sabnzbd version: 1.1.0 [8abcf08] installed on Ubuntu 14.04 x64 via JCFP's PPA.

My sabnzbd.ini(ALL CAPS = edited): http://pastebin.com/A9udL1Xc

Any thoughts would be appreciated.
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shypike
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Re: Download check sticks at 99 or 100% and never clears que

Post by shypike »

We done several things to solve this, but it seems we haven't closed all loopholes.
A quick way out is to set a job's priority to Stop, it will then immediately go to post-processing.
Can you look at the remaining file list of such a job?
fatgeek
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Re: Download check sticks at 99 or 100% and never clears que

Post by fatgeek »

shypike wrote:We done several things to solve this, but it seems we haven't closed all loopholes.
A quick way out is to set a job's priority to Stop, it will then immediately go to post-processing.
Can you look at the remaining file list of such a job?
I've cleared the aforementioned jobs, but I'll definitely post back here the next time I get one.
fatgeek
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Re: Download check sticks at 99 or 100% and never clears que

Post by fatgeek »

shypike wrote:We done several things to solve this, but it seems we haven't closed all loopholes.
A quick way out is to set a job's priority to Stop, it will then immediately go to post-processing.
Can you look at the remaining file list of such a job?
Hey there,

I upgraded to 1.1.1RC1 [0fbf79f] today via PPA:

Image

And ended up with three of these hung jobs:

Image

I'm going to send you a PM with the remaining file list for the first job in that list,
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safihre
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Re: Download check sticks at 99 or 100% and never clears que

Post by safihre »

Maybe you can turn on Debug logging, let it run for a few hours and then send me/us the logs? It will include an anonomyzed version of your settings (passwords/username/keys removed) which will help us diagnose the combination of settings that make this occur.
[email protected]
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
fatgeek
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Re: Download check sticks at 99 or 100% and never clears que

Post by fatgeek »

Will do. I'll let run overnight and send it out tomorrow.
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shypike
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Re: Download check sticks at 99 or 100% and never clears que

Post by shypike »

Got your message.
Can you also email the debug log (it will have a censored copy of your SABnzbd setup data too)?
You can obtain it from the Status box (under the wrench symbol at the top right).
Email to [email protected]
gturner30
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Re: Download check sticks at 99 or 100% and never clears que

Post by gturner30 »

Hi,
I am on 1.1.0 [8abcf08] installed on FreeNas, and seeing this same issue.
Image

Would sending through my log files as well help you?
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safihre
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Re: Download check sticks at 99 or 100% and never clears que

Post by safihre »

If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
gturner30
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Re: Download check sticks at 99 or 100% and never clears que

Post by gturner30 »

Done :)
fatgeek
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Re: Download check sticks at 99 or 100% and never clears que

Post by fatgeek »

FYI, I've since upgraded to 1.1.1RC2 [01d668a] and I got one of these hanging jobs last night. I can send debug logs and the nzb if you'd like.
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