Do you experience problems during downloading?
Check your connection in Status and Interface settings window.
Use Test Server in Config > Servers.
We will probably ask you to do a test using only basic settings.
Do you experience problems during repair or unpacking?
Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request.
Traceback (most recent call last):
File "cherrypy\_cprequest.pyo", line 670, in respond
File "cherrypy\lib\encoding.pyo", line 220, in __call__
File "cherrypy\_cpdispatch.pyo", line 60, in __call__
File "sabnzbd\interface.pyo", line 407, in index
File "_Program_Files__x86__SABnzbd_interfaces_Glitter_templates_main_tmpl.py", line 526, in respond
File "Cheetah\DummyTransaction.pyo", line 57, in getvalue
MemoryError
Strange, the PC has 32GB of memory and barely gets over 10GB usage.
I am running Process Lassoo, so I just then excluded that from Smart Balance Restraints.
The article cache is set to 1024M, just changed to 2048M to see if that helps.
There are a tonne of nzbs with 20% completion rate, probably 50ish.
Setting the article cache higher is actually worse, because that leaves no memory for the Webserver.
Indeed it seems the OS is limiting the memory usage of Sab, it should not crash until it reaches a couple of GB of memory (in super worst case).
Try and restart sabnzbd from time to time (once a day), that should help to if you have lots of incomplete jobs.
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I keep getting this error also. Win 10x64 16gb or ram, over 8gb free when it bombs.
Traceback (most recent call last):
File "cherrypy\_cprequest.pyo", line 670, in respond
File "cherrypy\lib\encoding.pyo", line 220, in __call__
File "cherrypy\_cpdispatch.pyo", line 60, in __call__
File "sabnzbd\interface.pyo", line 407, in index
File "_Program_Files__x86__SABnzbd_interfaces_Glitter_templates_main_tmpl.py", line 526, in respond
File "Cheetah\DummyTransaction.pyo", line 57, in getvalue
MemoryError
Same questions:
Do you run it as a service?
What do you have set as article cache?
Do you run any process management software?
Did you exclude sabnzbd from your virus scanner?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
Try setting article cache to 600M, just to be sure.
MemoryError is not something we can avoid, it's the system (or something else on the system) telling Python that it cannot reserve any more memory.
Like in your case, clearly there is memory available, so something else is limiting SAB's usage.. But what..
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Traceback (most recent call last):
File "cherrypy\_cprequest.pyo", line 670, in respond
File "cherrypy\lib\encoding.pyo", line 220, in __call__
File "cherrypy\_cpdispatch.pyo", line 60, in __call__
File "sabnzbd\interface.pyo", line 407, in index
File "_Program_Files__x86__SABnzbd_interfaces_Glitter_templates_main_tmpl.py", line 526, in respond
File "Cheetah\DummyTransaction.pyo", line 57, in getvalue
MemoryError
It's intermittent, yesterday when it crashed the process is still running, I have to kill it from the TM. When I restarted it crashed again in less than a minute. Started it up again it was fine. I had 10 files in the queue, average size of each file was 3.8gig if that matters?
