missing key

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shade
Newbie
Newbie
Posts: 6
Joined: June 4th, 2009, 7:31 pm

missing key

Post by shade »

Hello I am new to this service and I am using Ubuntu.  That was a great how to that was written.  Great job;however I have one problem and I hope some one can help me. after I loaded up every thing and ran the command to pull up the Queued page. I got the following message.

2009-06-04 21:28:31,079 WARNING [downloader] No active primary servers defined, will not download!
2009-06-04 21:29:00,451 WARNING [interface] API Key missing, please enter the api key from config>general into your 3rd party program:
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shypike
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: missing key

Post by shypike »

1. Make sure you have defined a Usenet server address (and made it non-backup).
2. Do you have some third-party utility that tries to communicate with SABnzbd (e.g. nzbStatus)?
    If so,  update it or set the apikey in its setup.

Have you looked at our Wiki?
http://sabnzbd.wikidot.com/start
shade
Newbie
Newbie
Posts: 6
Joined: June 4th, 2009, 7:31 pm

Re: missing key

Post by shade »

I just loaded nzbstatus and I have "Pan".  I am also reading the wiki. I thought I had it figured out but that is not the case.
shypike wrote: 1. Make sure you have defined a Usenet server address (and made it non-backup).
2. Do you have some third-party utility that tries to communicate with SABnzbd (e.g. nzbStatus)?
    If so,  update it or set the apikey in its setup.

Have you looked at our Wiki?
http://sabnzbd.wikidot.com/start

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shypike
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: missing key

Post by shypike »

Email your sabnzbd.ini file (after removing passwords) to [email protected]
If you can, send also the logfile sabnzbd.log.
shade
Newbie
Newbie
Posts: 6
Joined: June 4th, 2009, 7:31 pm

Re: missing key

Post by shade »

how do I access the information you are requesting that I send?
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shypike
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: missing key

Post by shypike »

Look in your home folder in the "hidden" folder ~/.sabnzbd
shade
Newbie
Newbie
Posts: 6
Joined: June 4th, 2009, 7:31 pm

Re: missing key

Post by shade »

I looked in home and unless I did something wrong  :'( there is not a thing in there.  I think I figured it out-- I think i did.. well my password for the program and my user name  and password for the news groups are not the same. Some how the name and pass word for the news group was in the place where I log on to Sabnzbd.  This conflicted with the user name  and pass word that was in the config page for the third party program.  This is what I think was giving 
shypike wrote: Look in your home folder in the "hidden" folder ~/.sabnzbd
me the missing API Key warning.  I changed the name and pass word on the third party system so that it would reconize the user name and password I used to open  SABnzb and the missing API keys warning went A WAY. Man that was tough
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shypike
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Posts: 19774
Joined: January 18th, 2008, 12:49 pm

Re: missing key

Post by shypike »

Generating useful error messages is an art itself.
I'll have a look at improving this particular part.
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