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SABNZBD running slowly/crashing

Posted: February 18th, 2017, 10:11 am
by necrochaos
I've been having on and off issues with SABNZBD running slowly. Multiple times a day the screen goes gray and tells me to wait for SABNZBD to connect.

The PC is running Windows 10 64 bit. It's a gaming rig with an Overclocked AMD Black processor and 16GB of RAM. 4 local drives attached. SABNZBD is writing to a networked hard drive to save it's files.

I have a log, it's too long to post here. Not sure what to do with it.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 10:30 am
by safihre
What version of SABnzbd?
Can you try 1.2.1RC1?

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 10:41 am
by necrochaos
Running 1.2. I'll try the RC and see what happens.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 1:11 pm
by necrochaos
So far, after a few hours, the RC seems to be more stable.

I'm still getting some errors that seem like permission errors, but I'm sure that they aren't:

Saving \\?\Z:\Downloads\incomplete\Legion.S01E01.720p.WEB-DL.DD5.1.H264-RARBG\__ADMIN__\SABnzbd_nzo_skif9t failed

I got this error twice, but the file downloaded and worked properly. I occasionally get an error that it can't see the drive.

Does the software run better when downloading to a local instead of network drive? If so, I can switch to having it saved locally and move the files over when it's done.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 1:16 pm
by sander
Saving \\?\Z:\Downloads\incomplete\
Z: drive is external? Incomplete dir on an external drive is bad.
Does the software run better when downloading to a local instead of network drive?
Yes.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 1:19 pm
by necrochaos
Temporary Download Folder = Z:\Downloads\incomplete

It works properly, as both of the files I downloaded went to that folder, then moved to my completed folder.

I can switch and have the files downloaded locally first. Thanks for letting me know.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 1:26 pm
by safihre
External can work, but would normally always say to do incomplete folder on internal drive.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 1:26 pm
by sander
It works properly
If so, why then this thread ... ? ;) ;) ;)

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 1:39 pm
by safihre
Could you maybe see in the log if there's a traceback for that "Saving X failed" and post it here? It's right below the message in the log.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 5:24 pm
by necrochaos
sander wrote:
It works properly
If so, why then this thread ... ? ;) ;) ;)
I mentioned it because the client is giving the error even though the file seems to be working. If it's reporting that something can't be created, I'm trying to understand the problem.

Re: SABNZBD running slowly/crashing

Posted: February 18th, 2017, 5:26 pm
by necrochaos
safihre wrote:Could you maybe see in the log if there's a traceback for that "Saving X failed" and post it here? It's right below the message in the log.
Saving \\?\Z:\Downloads\incomplete\Legion.S01E01.720p.WEB-DL.DD5.1.H264-RARBG\__ADMIN__\SABnzbd_nzo_skif9t failed
2017-02-18 12:59:13,625::INFO::[__init__:917] Traceback:
Traceback (most recent call last):
File "sabnzbd\__init__.pyo", line 906, in save_data
RuntimeError: dictionary changed size during iteration
2017-02-18 12:59:14,210::INFO::[__init__:969] Saving data for totals10.sab in C:\Users\<USERNAME>\AppData\Local\sabnzbd\admin\totals10.sab
2017-02-18 12:59:14,223::DEBUG::[__init__:896] Saving data for SABnzbd_nzf_yatnpj in \\?\Z:\Downloads\incomplete\Legion.S01E02.720p.WEB-DL.DD5.1.H264-RARBG\__ADMIN__
2017-02-18 12:59:14,523::INFO::[nzbstuff:500] File [ 160217-LS0102720WDD51H264R ]-[23/43] - "160217-LS0102720WDD51H264R.part22.rar" yEnc (1/66) added to queue
2017-02-18 12:59:14,523::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,605::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,638::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,647::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,654::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,663::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,671::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,678::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,684::DEBUG::[__init__:896] Saving data for SABnzbd_nzf_ipz785 in \\?\Z:\Downloads\incomplete\Legion.S01E02.720p.WEB-DL.DD5.1.H264-RARBG\__ADMIN__
2017-02-18 12:59:14,766::INFO::[nzbstuff:500] File [ 160217-LS0102720WDD51H264R ]-[24/43] - "160217-LS0102720WDD51H264R.part23.rar" yEnc (1/66) added to queue
2017-02-18 12:59:14,767::DEBUG::[decoder:108] Decoding [email protected]
2017-02-18 12:59:14,782::DEBUG::[decoder:108]