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can someone please help me with this: not move to complete

Posted: August 9th, 2017, 7:11 am
by BlackIce169
For a while now I'm finding Sab to only finish the download but not move it to complete (see image) https://ibb.co/f6zeRa I now have a backlof of over 20 downloads sitting there in the queue completed but not moved.

Re: can someone please help me with this: not move to complete

Posted: August 9th, 2017, 8:54 am
by safihre
What version of sabnzbd is this?
What is listed when you click on the file details (the folder icon)?
If you pause and unpause the specific job, does it continue?

Re: can someone please help me with this: not move to complete

Posted: August 11th, 2017, 4:53 am
by Niteyeti
I have the same problem. Although astraweb are being an arse and this is my problem I think.

Re: can someone please help me with this: not move to complete

Posted: August 11th, 2017, 7:20 am
by safihre
Can you answer the questions?
What version of sabnzbd is this?
What is listed when you click on the file details (the folder icon)?
If you pause and unpause the specific job, does it continue?

Re: can someone please help me with this: not move to complete

Posted: August 18th, 2017, 7:28 am
by kwestjones
I think this might the same on the other thread I replied to. I have 2.2.0RC1.

Not sure what icon u mean, I cant post the images I wanted to.

It used to work when I paused and restarted but recently has not.

Re: can someone please help me with this: not move to complete

Posted: August 18th, 2017, 7:52 am
by safihre
Can you switch first to 2.2.0 Final?

This is the button I am talking about:
Image

What files are listed there as not 100% complete?

Re: can someone please help me with this: not move to complete

Posted: August 19th, 2017, 8:08 am
by safihre
I released a new version, 2.2.1RC1 with only a small change that should make sure it does not get stuck.
Could you try this one?
https://sabnzbd.org/downloads.html

Re: can someone please help me with this: not move to complete

Posted: August 30th, 2017, 6:30 am
by BlackIce169
Apologies for the lateness of reply as I changed to GetNZB in the meantime but found it not to my standards and have done a fresh install with the above mentioned version but still this issue occurs.

https://ibb.co/eKLX2Q

What version of sabnzbd is this? SABnzbd version: 2.2.1
What is listed when you click on the file details (the folder icon)? there seems to be some .par2 files stuck at 0% but the downloaded MB match (832MB of 832MB)
If you pause and unpause the specific job, does it continue? it stays stuck

Re: can someone please help me with this: not move to complete

Posted: August 30th, 2017, 6:36 am
by safihre
Oke I did found another bug in 2.2.1 that can cause this.

Could you try this version?
https://github.com/sabnzbd/sabbuild/rel ... 0-Alpha1-3

If it still gets stuck with this one:
Could you switch logging to +Debug in the Status Window and then export the log after about ~10 minutes?

Re: can someone please help me with this: not move to complete

Posted: August 30th, 2017, 7:13 am
by BlackIce169
Looks to of solved the errors, will check in the morning as well and report back, thanks for the quick fix

Re: can someone please help me with this: not move to complete

Posted: August 31st, 2017, 7:52 pm
by BlackIce169
Looks like it has now created another error, where they are moving to unpacking but when it hits complete it just stays there with the 4 little lines moving back and forth and wont move on to the next completed job (unpacking)

Re: can someone please help me with this: not move to complete

Posted: August 31st, 2017, 11:32 pm
by safihre
Could you switch logging to Debug in the Status window and then after it happens again send me the log at [email protected]?

Re: can someone please help me with this: not move to complete

Posted: September 2nd, 2017, 6:16 am
by BlackIce169
Email sent, Also I thought I might clear out all the downloads and incomplete files and restart SAB now its downloading very slowly and half the files Sonarr tries to send over are failing.