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par2j64 crashes on Windows 10

Posted: December 15th, 2017, 6:02 am
by stephanstricker
I am using SABnzb for quite a while now and a few month back it started to give me an error message in Windows 10 saying par2j64.exe crashed.
I updated to the latest version 2.3.2RC2 [df5a85f] and still no luck. The error seems to happen at the end of a repair process. When I hit close
SABnzb move on to the next file. Has anybody seen this error before?

Stephan

Re: par2j64 crashes on Windows 10

Posted: December 15th, 2017, 6:21 am
by safihre
We had some reports, it was specific to very large downloads (50GB+).
Is there a specific type of files where this happens on for you?
Do you have a virusscanner?

Re: par2j64 crashes on Windows 10

Posted: December 15th, 2017, 7:33 am
by stephanstricker
Thanks for the quick reply. This also happens to files that are about 1GB large. I use Kaspersky but I do so for a long time. Is there any kind of log that I can send you? It only happens when it tries to repair a file. Other files work fine.

Stephan

Re: par2j64 crashes on Windows 10

Posted: December 15th, 2017, 8:14 am
by safihre
Could you try again but then disable Kaspery and any other malware etc scanners?
If it still fails, could you send me the NZB at [email protected], and maybe include the names of the newsserver you use so I can reproduce on my Win10 system.

Re: par2j64 crashes on Windows 10

Posted: December 16th, 2017, 2:48 pm
by stephanstricker
Seems like it was related to my incomplete folder being on a network drive. Thanks to safihre for looking at the logs.

Stephan