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Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 29th, 2018, 12:28 pm
by pimpfelix
The downloads from Sonarr will not unpack for some reason. They just stay at 100% and nothing happens. I do not know what to do. I have uninstalled and reinstalled and nothing helps.

Here is the log. If someone can help me I would greatly appreciate it.

https://pastebin.com/pnqjKGFh

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 29th, 2018, 12:30 pm
by pimpfelix
I just saw in another post.. If I change Priority to stop. It unpacks and everything is fine.

Edit:

Nothing shows up in history after it processes.

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 29th, 2018, 3:29 pm
by shypike
Somehow Sonarr cannot reach the API of SABnzbd.
Check the settings of Sonarr.

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 29th, 2018, 10:07 pm
by pimpfelix
shypike wrote: January 29th, 2018, 3:29 pm Somehow Sonarr cannot reach the API of SABnzbd.
Check the settings of Sonarr.
shypike, thank you for helping me out. Sonarr does add the downloadeds to Sab, I can also see it downloading (progress bar) in sonarr but it doesn't complete them. If I add an nzb manually it unrars it but it never goes into the history. I am at a total lose. Everything has been working for years. I just dont know what else to do.

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 30th, 2018, 2:10 am
by safihre
What happens when you check in SABnzbd?
Does the download appear in there?

Regarding stuck jobs: please disable all servers with problems, like login problems or other warnings. It's a bug in 2.3.2 that can cause a download to stay at 100%/99%.

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 30th, 2018, 12:18 pm
by pimpfelix
You are correct. I disabled nextgennews and it started processing right away. My next question is. Why is everything disappearing from history after it processes? I have it set to ALL

Thank you again for your help.

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 30th, 2018, 12:57 pm
by safihre
Sonarr could be doing this, it has an option for this in it's Config (might be under the Advanced switch).

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 31st, 2018, 12:53 pm
by pimpfelix
I am pretty sure it is not sonarr because if I manually add an nzb it does the same thing. Everything disappears from history

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 31st, 2018, 3:17 pm
by safihre
Ah, I thought it was just Sonarr.
In that case, can you enable Debug logging in the Status and Interface settings window (the wrench icon) and then after it happens again, download the log from that same window and post here the section between "Starting Post-Processing on XXX" and the copy of the settings?

Do you maybe have anything set for Config > Switches > History Retention?

Re: Downloads with 2.3.2 from Sonarr will not Unpack.

Posted: January 31st, 2018, 7:21 pm
by pimpfelix
safihre, i'm an idiot. Some how history retention was set to none. I dont know how it got set to that. I feel like a total dummy. Safihre, thank you for all your support. If you were next to me i'd let you slap me!