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Cannot delete queued items

Posted: April 1st, 2018, 2:57 am
by looseruser
Hello,
since SABnzbd-2.3.2-win64-bin I can't delete items by clicking the trash next to them (or by multiselecting and clicking the trash).
Meaning, nothing happens after I click Ok in the delete confirmation.
Skin: Glitter - Night
I just downloaded SABnzbd-2.3.3RC1-win64-bin to see if it's been fixed, but nothing - same issue there.

Could you confirm that this bug actually exists (it's not something specific to my system)?

If it's specific to my system, how would I go on troubleshooting it?

Thank you!

Re: Cannot delete queued items

Posted: April 1st, 2018, 3:33 am
by OneCD
Which browsers have you tried?

Re: Cannot delete queued items

Posted: April 1st, 2018, 12:37 pm
by safihre
Could you enable +Debug logging in the Status Window and then click the delete again, what does it show in the log?
You can see it by clicking Show Logging.

Or indeed, try a different browser to be sure.

Re: Cannot delete queued items

Posted: April 2nd, 2018, 9:50 am
by looseruser
@OneCD
Firefox 52.7.3 ESR

@safihre
So I turn +Debug on, and download the log.
I click on the trash and I download the log again.
I compare the two logs and ... they are identical.

@both
Tried IE just now - worked.
Any clues as to what might be causing the issue in Firefox?
Thank you!

Re: Cannot delete queued items

Posted: April 2nd, 2018, 11:02 am
by safihre
Plugin most likely, maybe try using a Private-browsing mode in Firefox and see if it works then? (assuming some plugins get disabled then, at least that's what Chrome does)

Re: Cannot delete queued items

Posted: April 2nd, 2018, 11:20 am
by looseruser
Nope, private browsing did not help. Could be noscript or the ad blocker...

Re: Cannot delete queued items

Posted: April 2nd, 2018, 11:30 am
by safihre
You can always right click on the SABnzbd page and select Inspect Element.
This will open the Developer Tools, in which you can select the Console window/tab.
When you then click the remove icon, maybe it will show a warning/error there that can say what the problem is.

Re: Cannot delete queued items

Posted: April 2nd, 2018, 1:58 pm
by looseruser
Is this what a the trash button of an entry in the History should be showing?

Code: Select all

<a href="#" data-bind="click: deleteSlot">
                        <span class="hover-button glyphicon glyphicon-trash" data-bind="css: { 'glyphicon-stop' : processingDownload() == 2, disabled : processingDownload() == 1 }, attr: { title: processingDownload() == 2 ? 'Abort' : 'Delete' }" title="Delete"></span>
                    </a>

Re: Cannot delete queued items

Posted: April 3rd, 2018, 1:21 am
by safihre
Yes.
But when you click it, just look at the console of the Developer Tools.

Re: Cannot delete queued items

Posted: April 3rd, 2018, 3:39 am
by looseruser
Nothing happens in the log when I cllick the trash button.
This happens when I hit F5 to refresh the page.
I tried disabling these extensions:
Clean links
Greasemonkey
Linkification
NoScript
Skip Redirect
uBlock Origin

It still would not remove an entry.

I disabled this extension: Enable Right Click and Copy
Worked like a charm. Seems I found the culprit.
I suppose you are not going to look into the 'why' and all I can do is just disable it, right? ;-)

Edit
I ditched this extension: Enable Right Click and Copy - it was reported to screw up everything with Ajax (whatever that is).
And I installed this one instead: Absolute Enable Right Click and Copy
Problem solved!