SABnzbd Forums

System:
VM with 4CPU Cores
2GB RAM
20GB System Datastore
40GB Datastore as Temporary Download Folder
Ubuntu Server 20.04
Attached NAS for completed downloads, but do not think this is relevent

After downloading for a while, my "download speed" just freezes at whatever number its at, and then just stays constant indefinately.
WebUI is still functional.
Download does not progress.
Pausing/Unpausing does not fix.

Force disconnect/Queue repair has not shown any noticeable correction.

Only solution is to restart the service or the VM, however this happens mulitple times a day...

Any ideas?

How interesting. I have just started to see similar behavior on a Windows 10 VM with a similar configuration (NAS) that you describe.

I have to stop Sabnzbd and then force kill the process in widows.

Also looking for any suggestions.

Obsidian28 wrote: ↑March 24th, 2021, 6:55 pm How interesting. I have just started to see similar behavior on a Windows 10 VM with a similar configuration (NAS) that you describe.

I have to stop Sabnzbd and then force kill the process in widows.

Also looking for any suggestions.

Glad I'm not alone in this lol. Did you also recently update your Sab client?

In the Status and Interface settings Window, enable +Debug logging.
Then after it happens again, click in the same window Show Logging.

This can happen if it is stuck trying somewhere. I suspect something to do with the disk IO.
Can you try what happens if you download to the"40GB Datastore" drive and not to the NAS?

safihre wrote: ↑March 25th, 2021, 4:09 am In the Status and Interface settings Window, enable +Debug logging.
Then after it happens again, click in the same window Show Logging.

This can happen if it is stuck trying somewhere. I suspect something to do with the disk IO.
Can you try what happens if you download to the"40GB Datastore" drive and not to the NAS?

I have been downloading to the 40GB Datastore. It's my Temporary Download Folder. It only moves to the NAS once download is completed.
Next time I see it happen I will export the log, but it may be a while.
Due to limited system resources, I had to shut down my Sab VM to run a qBittorrent VM as I couldnt find a good nzb for a file i wanted...
3 days ETA before I can free the resources to swap back over to the Sab VM (i need to upgrade my RAM on the server so badly lol)

safihre wrote: ↑March 25th, 2021, 4:09 am In the Status and Interface settings Window, enable +Debug logging.
Then after it happens again, click in the same window Show Logging.

This can happen if it is stuck trying somewhere. I suspect something to do with the disk IO.
Can you try what happens if you download to the"40GB Datastore" drive and not to the NAS?

Alright, got back into my Sab, and it happened, and I have attached the log file.
Happened sometime in the 13:XX:XX hour, because I saw that it was still fine when S17E08 finished Post processing and got removed from the Tempt folder:
2021-03-27 13:02:29,591::DEBUG::[filesystem:901] Removing dir recursively /mnt/TempStore/XXXXXXXXXXX

I dont see an "attach button... so i put on google drive
https://drive.google.com/file/d/1Ov-SOx ... sp=sharing

Quick update,
Using the "Restart" option in the Web UI does not fix the problem.
I have to go into the terminal and manually stop/start the service

I wanted to check the log file, but it is not shared.

safihre wrote: ↑March 28th, 2021, 7:16 am I wanted to check the log file, but it is not shared.

Permissions should be fixed. Apologies, not super familiar with sharing on Google drive

Looking at this, it seems to be stuck on disk IO.
Is there any way for you to use disks inside the VM instead of mounts?

We've seen this before, something in the mount goes wrong and blocks the disk access causing Sab to freeze.
Why not run Sab in a Docker or something like that?

safihre wrote: ↑March 28th, 2021, 12:30 pm Looking at this, it seems to be stuck on disk IO.
Is there any way for you to use disks inside the VM instead of mounts?

We've seen this before, something in the mount goes wrong and blocks the disk access causing Sab to freeze.
Why not run Sab in a Docker or something like that?

Sorry for delay, had a server issue...magically fried PSU while replacing the hard drives (was changing from a RAIDZ1 to Mirrored config)

All that being said, my issue appears to have vanished ever since I changed the configuration.
I also turned off deduplication on my NAS
Sabnzbd no longer freezes on downloads, the webui no longer hangs, and it just seems to run better.

As for using disks inside the VM, my NAS is where i wanted the files, and that was set in TrueNAS.
This is why I gave a 40GB Local Datastore for the downloads (Actually I reformatted this, and just merged the 20G System and 40GB Datastore into a single 60GB one)

As for running in a docker.... well... the answer is because I have no clue what that is I'm very new to the whole server/linux/nas thing

Either way, I think the issue resolved itself with the changes to my NAS.
Thank you for support Safihre