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"access denied" with Qnap NAS

Posted: September 22nd, 2021, 7:44 am
by blaster86
Hello all,

I am a new member to this forum and have a question about a problem with my Qnap NAS TVS471.

I have installed sabnzbd and it works very well locally.
Unfortunately I can no longer access the webui remotely and get the error "access denied".

It used to work but something has changed and now it doesn't work anymore.

Can someone please tell me what I am doing wrong?

Many thanks for your support

Re: "access denied" with Qnap NAS

Posted: September 22nd, 2021, 8:20 am
by sander
Did you Google "access denied sabnzbd"?

Re: "access denied" with Qnap NAS

Posted: September 22nd, 2021, 9:16 am
by blaster86
yes, I have already done that, but I have not found any help there.
There is always talk of a whitelist. I have also entered the URL of the QNAP NAS, but unfortunately without success.
Which address must be entered there?
can you give me an example please?

Re: "access denied" with Qnap NAS

Posted: September 22nd, 2021, 9:51 am
by sander
which url did you use?

Because I would say you should this instruction https://sabnzbd.org/wiki/extra/access-denied.html

Re: "access denied" with Qnap NAS

Posted: September 22nd, 2021, 11:27 am
by blaster86
ok, I have a URL from my Qnap that looks something like this:

https :// mynas . myqnapcloud . com

I have entered this into my whitelist without h t t p s : / / but unfortunately without success.

I work with a Mac here. How can I access the configuration files and change the entries there?
Currently I open the local WebUI and then go to the settings.

Re: "access denied" with Qnap NAS

Posted: September 22nd, 2021, 1:25 pm
by sander
AFAIK the word "whitelist" does not occur on the webpage I gave you. So please reread

Re: "access denied" with Qnap NAS

Posted: September 22nd, 2021, 3:32 pm
by OneCD
Side-note: exposing your QNAP to the Internet is a terrible idea, and exposure using the myQNAPcloud service even more-so. QNAPs are not hardened for Internet exposure and are quite frequently hacked. Even QNAP finally acknowledged this: https://blog.qnap.com/nas-internet-connect-en/

If you want to access your QNAP from outside your LAN, run a VPN server instance on your router and connect to it first. Don't use the QVPN service in QTS.

Re: "access denied" with Qnap NAS

Posted: September 23rd, 2021, 7:05 am
by blaster86
OneCD wrote: September 22nd, 2021, 3:32 pm Side-note: exposing your QNAP to the Internet is a terrible idea, and exposure using the myQNAPcloud service even more-so. QNAPs are not hardened for Internet exposure and are quite frequently hacked. Even QNAP finally acknowledged this: https://blog.qnap.com/nas-internet-connect-en/

If you want to access your QNAP from outside your LAN, run a VPN server instance on your router and connect to it first. Don't use the QVPN service in QTS.
Thanks for this information

Re: "access denied" with Qnap NAS

Posted: September 23rd, 2021, 7:32 am
by blaster86
Thank you for your support.

I was able to change the access to "Full web interface with password" in the main menu under the item security.

This has solved my problem.


But I still have one question. Is it possible to create multiple users for sabnzbd?

Re: "access denied" with Qnap NAS

Posted: September 23rd, 2021, 9:42 am
by sander
blaster86 wrote: September 23rd, 2021, 7:32 am But I still have one question. Is it possible to create multiple users for sabnzbd?
For access to the SAB webinterface? No.