SABnzbd Forums

Hi everyone,
I recently updated my sabnzbd to version 3.1.0 .
Unfortunately it won't start as I keep getting the error ...


failed to execute script pyi_rth_multiprocessing


Should have added that I'm running windows 7 ---- not ideal I know but it will have to do for the time being !!!

Anyone any ideas

many thanks in advance

Did you google pyi_rth_multiprocessing Windows 7 ?

I have done now mate... But I haven't got a clue what any of the answers given mean. It all just seemed to work nicely when I was on the previous version of 2.1.0

Oh well guess an upgrade to Windows 10 is long overdue

You can use the Legacy download (32bit) on the Downloads page. It will work on Windows 7.

Thanks for that safihre but when I download and run that one I get another different script error !!!
Don't suppose we have links to any older versions of the exe that might run on windows 7 ?

What error do you get with that one?
It should work on Windows 7, it was made for that.

I get the error failed to execute script pyi_rth_pkgres..... ?

Don't suppose anyone has any tips regarding this new error message

Can you post the whole error? It should show multiple lines.
Or maybe you can run SABnzbd-console to see the whole error.

Hi

Having the exact same issue. Here is from the console:



please help

Can you try to install Microsoft visual c++ 2015 redistributable ? https://www.microsoft.com/en-us/downloa ... x?id=53587

I gave that a go...

However......

Error 0x80070666: Cannot install a product when a newer version is installed.



Do you want me to downgrade the installation?

Just to double check, you are using the 32bit legacy Standalone version of Sabnzbd?

Can you check if you have this one?
https://support.microsoft.com/en-us/top ... 7930f3560c

Again, we don't officially support Windows 7 so no official documentation.

Yes, I am running the SABnzbd-3.4.2-win32-bin and the update you referred to is already installed.



Really a shame if this doesn't work, since I really cant upgrade the OS.

Thanks for trying though :-) Any other suggestions?

BEOVOX wrote: ↑October 21st, 2021, 2:47 pm

Thanks for trying though :-) Any other suggestions?

Yes:
* run SABnzbd from source: https://sabnzbd.org/wiki/installation/i ... ce-windows ... but only try that if you understand that. If that works ... while you'r there, create a binary yourselft ...
* run older SABnzbd