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connection lost/ disconnected

Posted: November 10th, 2021, 3:49 pm
by jojo1975A
since a few days the connection is frequently disconnected and the download stops.
I then get a message:
Firefox cannot connect to the server at 127.0.0.1:8080.

-The website may be temporarily unavailable or overloaded. Please try again in a few moments.
-If you can't load any pages, check your computer's network connection.
-If your computer or network is protected by a firewall or proxy, make sure Firefox can access the web.

other websites do work, i have the same problem in chrome. I can download via grabit and NZBget
I use VPN but when I turn it off it still doesn't work.

Usually the problem is solved by rebooting but not this time. I have already reinstalled SABNZB. it went fine for half an hour and then the connection was disconnected again.

Does anyone have any idea what could be causing it and how I can fix it?

Re: connection lost/ disconnected

Posted: November 11th, 2021, 6:51 am
by safihre
What version of SABnzbd?
What system you are running it on?
Can you enable Debug logging in the Status and Interface settings and then after it happens again share the logs through pastebin or [email protected].

Re: connection lost/ disconnected

Posted: November 11th, 2021, 9:56 am
by jojo1975A
i use version 3.4.2 on a windows 10 computer.

What do you mean by: Can you enable Debug logging in the Status and Interface settings
Do i need to enable that on the SAB page? If so, that is inpossible because i cant reach te site.

Re: connection lost/ disconnected

Posted: November 11th, 2021, 12:49 pm
by safihre
You should set Debug logging setting before sabnzbd freezes. You indicate that it starts downloading, and only then it freezes. So you still have access at some point, right?

Re: connection lost/ disconnected

Posted: November 11th, 2021, 3:34 pm
by jojo1975A
how can i set the Debug logging setting.?

I still can't acces the site