SABnzbd Forums

Hello,

I've upgraded from 3.5.3 (64bits) to 3.6.0 (64bits) and the app now refuses to start.
Using the console version, I get that error message:

Sorry, requires Python module PyWin32.

But:

λ pip install PyWin32
Requirement already satisfied: PyWin32 in d:\python\python37\lib\site-packages (304)

How can I fix that?

It seems a virusscanner might have broken things. You are probably missing a file.
Just to be sure, you are just using the Standalone version from the Downloads page? Because then you don't need any python and whatever you do in Python doesn't affect SABnzbd since the Standalone version has Python built-in.

I've been using the standalone versions each upgrade yeah.
I also tested the installer for good measures but with the same results.
Virusscanner didn't complain about the files and downgrading to 3.5.3 made it work again.

But I found my issue: overwriting old files with new ones (never had issue before).
Clean install works fine.

Thanks for answering =)

Exact same problem as the OP, Windows Server 2012 R2 and I always just copy the new standalone version over the old but in this case v3.6.0 needed a clean folder to start with

We also don't wrote anywhere that this is a supported way of updating
Assumed indeed is a clean folder.