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SAB not unpacking [docker on TrueNAS]

Posted: January 10th, 2025, 6:19 pm
by big_sexy
Hello All, first time poster here.

Before my problem, my setup...

TrueNAS Scale Electric Eel, running SAB in a docker container. SAB says the app version is 4.4.1, then below that it just says "version" and then 1.1.7. Not sure what that's about.

As best I can tell, everything about SAB is working great, except it's not unpacking rar'ed files once downloaded. There's not a lot out there when you google this problem.

I go to the wrench, then the 10GB test download. Under history it looks as if everything is fine, but I look in the directory and while the test file successfully downloaded it didn't unpack and I see there's rar files and par2 files.

I go to the gear and special, and confirm that both enable unrar and enable 7zip are ticked and they both say (on).

Again, I didn't find a lot out there so I'm not sure what else to try or what to look at. I'd greatly appreciate any assistance. Thanks.

EDIT: if it helps, the python running on the TrueNAS server 3.11.9

Re: SAB not unpacking

Posted: January 10th, 2025, 11:31 pm
by sander
Docker, so python3 version and software can NOT be the problem.

After a download, in History, on the right hand side: there is a drop download arrow. What if you click on it for the 10GB test download?

Nametest_download_100MB
Completed3 minutes ago
StatusCompleted
Size107.1 MB
CategoryDefault
Path/home/sander/Downloads/complete/test_download_100MB.1
Sourcehttps://sabnzbd.org/tests/test_download_100MB.nzb
DownloadDownloaded in 4 seconds at an average of 22.2 MB/s
Age: 901d
Serversnews.newshosting.com=107.1 MB
Repair[sometestfile-100MB] Quick Check OK
Unpack[sometestfile-100MB] Direct Unpack - Unpacked 2 files/folders in 1 sec

Re: SAB not unpacking

Posted: January 11th, 2025, 1:48 am
by big_sexy
Okay, this is strange. I was on the queue/history page, watching the bar get bigger and bigger as the test download came in. The download succeeded, I can see it in the correct download directory as the one I did earlier today. But, there's no mention of it in history. There's mention of some videos I've downloaded (legally, of course), but no mention of any of the test downloads.

Re: SAB not unpacking

Posted: January 11th, 2025, 2:46 am
by sander
Docker ... so make sure
* the folder mapping between host and docker is set correctly. I don't know TrueNAS, but I guess you can set that in the GUI of TrueNAS, specific for the SABnzbd docker.
* inside SABnzbd, you're using those folders. Set via SABnzbd GUI

Re: SAB not unpacking [docker on TrueNAS]

Posted: January 11th, 2025, 4:17 pm
by big_sexy
Yeah, those are all good. Just confirmed. The TrueNAS docker interface has one folder for the configs, and one for "additional storage", which points /data to my desired download folder. That all works as expected.

Re: SAB not unpacking [docker on TrueNAS]

Posted: January 11th, 2025, 5:25 pm
by sander
Let's double check that:

From TrueNAS GUI, show the mapping.
From SABnzbd settings, show the Folders setting.

See https://forums.sabnzbd.org/viewtopic.ph ... in#p132797 for help how to post

Re: SAB not unpacking [docker on TrueNAS]

Posted: January 12th, 2025, 1:07 am
by big_sexy
In Truenas docker container gui, this is the path to "SABnzbd Config Storage" (pool1 is my super-creative name for my pool in Truenas)

/mnt/pool1/configs/sabnzbd

In Truenas docker container gui, this is my path for "additional storage"

mount path is

/data

and host path is

/mnt/pool1/outlaw

Under SAB settings> Folders.....

For Temporary Download Folder

/data/usenet/incomplete

And for Completed Download folder...

/data/usenet/complete

Under User Folders, nothing else is mapped.

In Windows, for example...my completed and my temp download stuff are right where I expect them to be....

\\192.168.0.200\outlaw\usenet\complete

\\192.168.0.200\outlaw\usenet\incomplete

and my most recent test is found at...

\\192.168.0.200\outlaw\usenet\complete\test_download_10GB.1

Re: SAB not unpacking [docker on TrueNAS]

Posted: January 22nd, 2025, 10:49 am
by big_sexy
anyone have anything? Should I contact the devs on this one? Would that get me anywhere?