SABnzbd Forums

Posted: **April 12th, 2010, 2:21 pm**

Program crashes every time when I launch it.
0.4.12 is Ok.
Version: (Ex: 0.5.0 Final)
OS: Windows XP SP2 Pro x86
Install-type: Windows zip
Skin (if applicable): Default, program can't start.
Firewall Software: None
Are you using IPV6? Don't matter in this error.
Is the issue reproducible? On my system - yes.

SABnzbd.exe.log

Code: Select all

Traceback (most recent call last):
  File "SABnzbd.py", line 1228, in <module>
  File "SABnzbd.py", line 803, in main
  File "SABnzbd.py", line 323, in GetProfileInfo
  File "sabnzbd\misc.pyo", line 269, in get_user_shellfolders
UnicodeEncodeError: 'latin-1' codec can't encode characters in position 32-38: ordinal not in range(256)

System language is Russian, but installed in directory C:\SABnzbd-0.5.0

Posted: **April 12th, 2010, 2:27 pm**

Due to technical reasons SABnzbd only supports Latin-1 (ISO 8859-1).
There's also a problem with error recovery when accessing profiles in 0.5.0.
You should download 0.5.1RC2 to solve this issue.

Otherwise start SABnzbd with the -f c:\path\to\sabnzbd.ini
and make sure no non-Latin1 characters are in the path.

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