Installed but not visible

[jollande]

Hi all, thanks for your help in advance. I'm obviously a newb, so please bare with me.

Ok, so i ran the windows installer that i grabbed from http://sabnzbd.org/download/

As far as i know, it all went well, problem is i don't see the interface and cant input the server and port
details.

Have added the following path to my firewall but still no luck : C:\Program Files\SABnzbd\SABnzbd.exe

Have reinstalled with no luck. What am i missing?

Version: 0.5.3 Final
OS: Windows 7 Ultimate 32bit
Install-type: Windows Installer
Skin: n/a
Firewall Software: BitDefender Total Security 2010
Are you using IPV6: no
Is the issue reproducible: If you show me how.

[shypike]

Have you actually started the program (either through the desktop icon or the start menu)?
Does nothing pop up in your web browser?

SABnzbd is an "invisible" program in the sense that it has no user interface of its own,
but communicates with you through the web browser.

[jollande]

Yes, have tried to double click the desktop icon, 'run as administrator' and tried the 'open' command all whilst typing this response in Chrome.

Have also tried with FireFox and IE.

I was of the understanding that i would see an interface whereby i could input both a server name and a port number allocated to me by say 'Astraweb' for example. Here is what i am following and currently trying to do:

"SABnzb runs a local web interface, so it’ll look the same no matter what OS you’re on. Here’s what you’ve got to do:

Download and install the client (For Windows, it’s an installer like any other app; for Mac OS, it’s a DMG)
Start it up. It should open a browser window with a control panel-esque page on it
Navigate to the “Config” Page and click “Servers”

Input the server settings your Usenet provider gave you after signup (Astraweb’s at left)
Staying in the “Config” page, click “Folders”

Choose where you want downloaded files to go, and where you want the temporary files to live before they’re finished downloading and joining together.
Choose a “Watched” folder. This how SABnzb will know what you want it to download. Make it a place that’s easy for you to save to, from a browser. Your default browser downloads folder is a safe bet here.
That’s it! Now just leave SABnzb running, and we’ll start to explore Usenet.

[jollande]

Also, after the install had finished, i did not see the wizard as explained here => http://wiki.sabnzbd.org/quick-setup

[shypike]

Check in the task manager if the program is really running.
What happens if you just type this in the web browser's (preferably Firefox) address bar:
http://localhost/sabnzbd

If nothing happens, start this program:
c:\program files\SABnzbd\SABnzbd-console.exe

It will show a black console screen with possibly some error messages.

[jollande]

Check in the task manager if the program is really running.
No, i don't see it running as a process.

What happens if you just type this in the web browser's (preferably Firefox) address bar:
http://localhost/sabnzbd
"Firefox can't establish a connection to the server at localhost"

If nothing happens, start this program:
c:\program files\SABnzbd\SABnzbd-console.exe
The Console tries to open, it flashes up once and then shuts.

It will show a black console screen with possibly some error messages.
No time to see any messages

[shypike]

Is there a file called c:\program files\SABnzbd\sabnzbd.exe.log ?
If so, open it with Notepad to see what's going on.

Possibly your security suite is interfering.
Check its logs too.

[sander]

Check in the task manager if the program is really running.
What happens if you just type this in the web browser's (preferably Firefox) address bar:
http://localhost/sabnzbd

Shypike, no :8080 needed ... ? I would say: http://localhost:8080/sabnzbd

[sander]

If nothing happens, start this program:
c:\program files\SABnzbd\SABnzbd-console.exe

It will show a black console screen with possibly some error messages.

I would say: open een Console box ( Start -> "CMD"), then change directory to c:\program files\SABnzbd\, and the run "SABnzbd-console.exe", and post the output here.

No more problem with an flashing screen.

[jollande]

No directory or file called " c:\program files\SABnzbd\sabnzbd.exe.log "

Also tried this but got "Firefox can't establish a connection to the server at localhost:8080."

Opend cmd prompt changed directory and tried to run SABnzbd-console.exe...got this: sorry,requires Python module sqlite3

thanks for all your efforts so far guys...

[shypike]

OK, the suspect is your security suite: BitDefender Total Nutters 2010.
It probably deleted the file sqlite3.dll

Check your suite's log.
Re-install SABnzbd and see if this file is present:
c:\program files\SABnzbd\lib\sqlite3.dll

[jollande]

Problem solved, for some reason the FW exception rule that i created, was being over ruled by BitDefenders' Firewall.

So, i shut down BitDefender, uninstalled SABnzbd, cleaned the registry and reinstalled it.

Voila, thanks for all your assistance.