SABnzbd Forums

Hi, I have recently installed Sabnzbd on Ubuntu for use on my XBMC that I have built. I'm coming from a windows background so I'm very new to Linux and I'm using XBMC learning tool. I have managed to get Sabnzbd installed and working but when I try to download any files I get the following error after the download has completed:

Download failed - Out of your server's retention?

If someone could please help a noob I would be grateful!

THat could mean that the file youw nat to download is not available on your ISP's server anymore.

Check the following :

* How old is the file you wnat to download
* How long is the retention of the ISP (how long do they keep the files)

Hi thanks for getting back to me! I use NewsDemon and I get the nzbs from Nzbmatrix. There new ones so it should be okay. I get the following error message under connections:

ERROR:
Disk error on creating file /home/bob/downloads/incomplete

I see this after the download has completed.

Thanks

This means that SABnzbd has no access to /home/bob/downloads/incomplete
or cannot create due to rights problems.

Ah great, I thought it would be something like that.

I have Sabnzbd running as bob and all the downloads should go under my bob's home folder. Forgive my lack of knowledge but would that not imply that sabnzbd running as bog should have access already? If not where would I change the permissions so Sabnzbd can save files?

Thanks in advance for any help.

dawig wrote:Forgive my lack of knowledge but would that not imply that sabnzbd running as bog should have access already?

Depends on what user initially created those directories. If you ever ran the program via sudo, here's one of the reasons why you shouldn't

chown (for ownership) and/or chmod (for permissions) on the command line, or graphical via any file manager (right click the file or directory). May need sudo to do any of these if you're not the owner.

Thanks jcfp

I looked at the file permissions as you suggested and the root group didn't have write permissions to the directory.

Just so I know for future reference what impact did running the program as sudo do to the permissions?

Thanks for your help again, it's much appreciated!!!