Failed login for server [502 Authentication Failed]

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harry11
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Failed login for server [502 Authentication Failed]

Post by harry11 »

Hi all, does anyone know why this is happening?
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inpheaux
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Re: Failed login for server [502 Authentication Failed]

Post by inpheaux »

Stupid Question: is your login information for your server right?
harry11
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Re: Failed login for server [502 Authentication Failed]

Post by harry11 »

yes i've been using it for ages :(
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shypike
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Re: Failed login for server [502 Authentication Failed]

Post by shypike »

Open the sabnzbd.ini file and check if your username and password are correct.
Location: http://wiki.sabnzbd.org/configure-v2
harry11
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Re: Failed login for server [502 Authentication Failed]

Post by harry11 »

yes everything's correct
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sander
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Re: Failed login for server [502 Authentication Failed]

Post by sander »

How many connections have you defined?

Do still get the error when you set the number of connections to 1?
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harry11
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Re: Failed login for server [502 Authentication Failed]

Post by harry11 »

10 and yes
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rascalli
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Re: Failed login for server [502 Authentication Failed]

Post by rascalli »

Ask/Check your ISP to be 100% sure that the details for the paid server are still the same
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inpheaux
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Re: Failed login for server [502 Authentication Failed]

Post by inpheaux »

rascalli wrote: Ask/Check your ISP to be 100% sure that the details for the paid server are still the same
And that you're actually paid up through current, and have active service.
emri99
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Re: Failed login for server [502 Authentication Failed]

Post by emri99 »

Hello

I'm experimenting the same problem. I've just created my account on usenet and I check twice (and more :)) username/password/host/port.
I'm able to connect to my commercial usenet account panel with the data I use to configure SABnzbd but still no success

I check everything indicated previously in this topic, and everything seems to be correct. The only "bizarre" thing is that the root folder by default is not in my user profile directory: I have Win7 Arium 6 (x64) with username emri, and the default root folder is in 'matx' user dir...

Did I miss something ?
Thx ;)
emri99
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Re: Failed login for server [502 Authentication Failed]

Post by emri99 »

My problem is fixed, my usenetserver account password was containing space characters, after updating it without space, no problem ;)
However it doesn't seem to be a SABnzbd problem as every news grabber result with 502 status before password update, it seems to be a usenetserver issue.
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shypike
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Re: Failed login for server [502 Authentication Failed]

Post by shypike »

SABnzbd cannot handle leading or trailing spaces (it removes them).
Possibly usenetserver cannot handle spaces within a password.
Anyhow, the NNTP (Usenet protocol) standard is not clear on this point.
bnb
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Re: Failed login for server [502 Authentication Failed]

Post by bnb »

So, it was working yesterday. Today I get this error. I sent an email to astraweb. If I hit the unblock button, it will work for a few seconds.

Any suggestions?
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shypike
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Re: Failed login for server [502 Authentication Failed]

Post by shypike »

Did you try the "Test Server" button on Config->Servers?
First pause any downloading.
bnb
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Re: Failed login for server [502 Authentication Failed]

Post by bnb »

Yeah, I get a Connection successful. I tried restarting SAB, same.
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