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Downloads Stop

Posted: October 12th, 2010, 3:42 am
by clarkey2r
Hi Guys

I think I may have a problem with SABnzbd+  :(

Basically my downloads dont complete and my sab stops doing anything almost like its been paused. I have been on to astraweb and tried all the usual swap ports, swap servers etc to no avail.

I'm running sab as a service on my WHS, I installed it with the standard .exe and I'm using 0.5.4.

I can post the logs if you like.

Thanks

Re: Downloads Stop

Posted: October 12th, 2010, 5:01 am
by clarkey2r
log attached

Re: Downloads Stop

Posted: October 12th, 2010, 5:11 am
by shypike
Stop SABnzbd. Remove all files in its cache folder (check where it is first in Config->Folders).
Start SABnzbd and submit the NZB files again.
You queue content will be lost.

Re: Downloads Stop

Posted: October 12th, 2010, 5:13 am
by clarkey2r
Will this definitely works as I have 140 items in my Q  :( :( :(

Re: Downloads Stop

Posted: October 12th, 2010, 5:14 am
by shypike
If you still have backups of the NZBs, you're good.
Otherwise you might try to put some more recent items at the head of the queue.
Does restarting SABnzbd do any good?

Re: Downloads Stop

Posted: October 12th, 2010, 5:22 am
by clarkey2r
Newer items seem to download as normal, I have downloaded 1 particular nzb thats older than the anything in the Q at the moment and that was fine!!

Edit : : Actually the current download is only 13 days old and its stopped again, also see the errors attacted I'm now getting (I have 20 connections allowed)

Re: Downloads Stop

Posted: October 12th, 2010, 8:10 am
by shypike
Why do you have two server definitions for one server?
And also one for the us server?
I wouldn't be surprised if astraweb gets confused by this.

Re: Downloads Stop

Posted: October 12th, 2010, 8:23 am
by clarkey2r
shypike wrote: Why do you have two server definitions for one server?
And also one for the us server?
I wouldn't be surprised if astraweb gets confused by this.
I was asked to try this by the astraweb people!
I have a feeling that the queue has become corrupted as around 130 items now read 0B/10GB remaining!!

Re: Downloads Stop

Posted: October 12th, 2010, 8:30 am
by shypike
Any idea if it's specific items that block?
Does it help to move them to the end (or give low priority)?

BTW: if due to the "too many" errors the number of connections drops to 0,
downloading will stop.
It will take about 10 minutes before SABnzbd will retry with the specified amount of connections.