Failed login for server [502 Authentication Failed]

[Gitsum]

I,ve been using Sabnzb for quite a while now with no problems. I updated to 0.6.6 and now I have a problem. Sabnzb won't connect to news.newshosting.com and gives the error "Failed login for server [502 Authentication Failed] " even though the password for the server is definitely correct. Everything is set up exactly as it was. It's extremely frustrating as you might imagine, any advice would be appreciated.

[shypike]

Which operating system are you using?

[Gitsum]

Windows 7 x 64. Tried running as admin, no difference.

[shypike]

There were some subtle changes to the authentication code due problems with other servers.
Does going back to 0.6.5 solve the problem?
(You can install 0.6.5 over 0.6.6 and vice versa.)

Do you have to use a username and password?
Is the Usenet service part of your ISP package or do you pay for a subscription?

Can you:
- set the logging level to "Debug" on the status page
- Pause SABnzbd
- Resume SABnzbd
- Try to download something.
- Download the log file form the status page.
- Look at the last part of the log file

[Gitsum]

Unfortunately I deleted the 0.6.5 install package, is it available elsewhere?

I pay for a usenet subscription.

2011-07-31 17:20:47,326::ERROR::[downloader:502] Failed login for server news.newshosting.com:563

2011-07-31 17:20:47,326::INFO::[downloader:524] Server news.newshosting.com ignored for 10 minutes

2011-07-31 17:21:35,078::INFO::[downloader:194] Resuming

2011-07-31 17:21:35,078::DEBUG::[__init__:479] PAUSED_ALL inactive

2011-07-31 17:21:35,078::INFO::[downloader:203] Pausing

2011-07-31 17:21:35,078::INFO::[nzbqueue:167] Saving queue

2011-07-31 17:21:35,078::DEBUG::[__init__:769] Saving data for SABnzbd_nzo_n5ripb in K:\Downloads\incomplete\No Strings Attached DVDrip Xvid (2011).1\__ADMIN__

2011-07-31 17:21:42,239::DEBUG::[__init__:769] Saving data for SABnzbd_nzo_m5hf8- in K:\Downloads\incomplete\Hesher 2010 DVDRip XviD ATTENTATET\__ADMIN__

2011-07-31 17:21:42,253::DEBUG::[__init__:769] Saving data for SABnzbd_nzo_wnzhv8 in K:\Downloads\incomplete\Human Target S01 DVDRip XviD REWARD\__ADMIN__

2011-07-31 17:21:42,286::INFO::[__init__:833] Saving data for queue9.sab in C:\Users\Matthew\AppData\Local\sabnzbd\admin\queue9.sab

2011-07-31 17:21:42,286::INFO::[__init__:833] Saving data for totals9.sab in C:\Users\Matthew\AppData\Local\sabnzbd\admin\totals9.sab

2011-07-31 17:21:42,286::INFO::[__init__:833] Saving data for rss_data.sab in C:\Users\Matthew\AppData\Local\sabnzbd\admin\rss_data.sab

2011-07-31 17:21:42,286::INFO::[__init__:833] Saving data for bookmarks.sab in C:\Users\Matthew\AppData\Local\sabnzbd\admin\bookmarks.sab

2011-07-31 17:21:42,286::INFO::[__init__:833] Saving data for watched_data.sab in C:\Users\Matthew\AppData\Local\sabnzbd\admin\watched_data.sab

2011-07-31 17:21:42,286::INFO::[postproc:83] Saving postproc queue

2011-07-31 17:21:42,286::INFO::[__init__:833] Saving data for postproc1.sab in C:\Users\Matthew\AppData\Local\sabnzbd\admin\postproc1.sab

2011-07-31 17:21:45,233::INFO::[downloader:194] Resuming

2011-07-31 17:21:45,233::DEBUG::[__init__:479] PAUSED_ALL inactive

2011-07-31 17:21:45,233::INFO::[downloader:194] Resuming

2011-07-31 17:21:45,233::DEBUG::[__init__:479] PAUSED_ALL inactive

[shypike]

Unfortunately I deleted the 0.6.5 install package, is it available elsewhere?

It's here:
http://sourceforge.net/projects/sabnzbd ... zbd-0.6.5/

[Gitsum]

Thank you! The problem persists having reinstalled 0.6.5. It seems it might be a server side error or something I'm doing wrong in the setup I see much beating of head against wall in my future! Thanks a lot for your help!

[shypike]

I just opened a trial account with newshosting.com.
Works fine here.
Both standard (119) and ssl (563).

Open the sabnzbd.ini file and check the correctness of user name and password.

[Gitsum]

It has to be my mistake then, though I can't see where I'm going wrong. Thanks again!

[Gitsum]

Username and password correct in the .ini

[shypike]

Have you tried to login on their website with the same username/password?
Does using 0.6.5 make any difference?