Do you experience problems during downloading?
Check your connection in Status and Interface settings window.
Use Test Server in Config > Servers.
We will probably ask you to do a test using only basic settings.
Do you experience problems during repair or unpacking?
Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
it is possible to add an rss feed which requires a username password by incorporating them into the url.
Warning!
This transmits your username and password in the clear. It is no different than logging into a website via http (instead of https) and as such should be avoided in situations where there is a risk, such as on a public access point (although why you are using a public access point for usenet access raises other questions )
if the username or password is your email address then exchange the @ in the email for %40 and it should work but ymmv
i have an easynews account just for the global search and i can add rss feeds of nzb searches using this method (i get more control of search criteria than with nzbindex.)