Get help with all aspects of SABnzbd
Forum rules
Help us help you:
Are you using the latest stable version of SABnzbd? Downloads page .
Tell us what system you run SABnzbd on.
Adhere to the forum rules .
Do you experience problems during downloading? Status and Interface settings window. Test Server in Config > Servers . basic settings .Do you experience problems during repair or unpacking? +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
gazupnorth
Newbie
Posts: 5 Joined: October 11th, 2021, 11:24 am
Post
by gazupnorth October 11th, 2021, 11:30 am
Hi everyone,
I recently updated my sabnzbd to version 3.1.0 .
Unfortunately it won't start as I keep getting the error ...
failed to execute script pyi_rth_multiprocessing
Should have added that I'm running windows 7 ---- not ideal I know but it will have to do for the time being !!!
Anyone any ideas
many thanks in advance
sander
Release Testers
Posts: 9264 Joined: January 22nd, 2008, 2:22 pm
Post
by sander October 11th, 2021, 11:39 am
Did you google pyi_rth_multiprocessing Windows 7 ?
gazupnorth
Newbie
Posts: 5 Joined: October 11th, 2021, 11:24 am
Post
by gazupnorth October 11th, 2021, 11:52 am
I have done now mate... But I haven't got a clue what any of the answers given mean. It all just seemed to work nicely when I was on the previous version of 2.1.0
safihre
Administrator
Posts: 5580 Joined: April 30th, 2015, 7:35 am
Contact:
Post
by safihre October 11th, 2021, 12:55 pm
You can use the Legacy download (32bit) on the Downloads page. It will work on Windows 7.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
gazupnorth
Newbie
Posts: 5 Joined: October 11th, 2021, 11:24 am
Post
by gazupnorth October 12th, 2021, 12:00 pm
Thanks for that safihre but when I download and run that one I get another different script error !!!
Don't suppose we have links to any older versions of the exe that might run on windows 7
?
safihre
Administrator
Posts: 5580 Joined: April 30th, 2015, 7:35 am
Contact:
Post
by safihre October 12th, 2021, 12:35 pm
What error do you get with that one?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
gazupnorth
Newbie
Posts: 5 Joined: October 11th, 2021, 11:24 am
Post
by gazupnorth October 14th, 2021, 5:06 pm
I get the error failed to execute script pyi_rth_pkgres.....
?
gazupnorth
Newbie
Posts: 5 Joined: October 11th, 2021, 11:24 am
Post
by gazupnorth October 15th, 2021, 4:01 pm
Don't suppose anyone has any tips regarding this new error message
safihre
Administrator
Posts: 5580 Joined: April 30th, 2015, 7:35 am
Contact:
Post
by safihre October 16th, 2021, 2:32 am
Can you post the whole error? It should show multiple lines.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
BEOVOX
Newbie
Posts: 5 Joined: October 21st, 2021, 8:53 am
Post
by BEOVOX October 21st, 2021, 9:13 am
Hi
Having the exact same issue. Here is from the console:
please help
BEOVOX
Newbie
Posts: 5 Joined: October 21st, 2021, 8:53 am
Post
by BEOVOX October 21st, 2021, 11:37 am
I gave that a go...
However......
Error 0x80070666: Cannot install a product when a newer version is installed.
Do you want me to downgrade the installation?
safihre
Administrator
Posts: 5580 Joined: April 30th, 2015, 7:35 am
Contact:
Post
by safihre October 21st, 2021, 1:15 pm
Just to double check, you are using the 32bit legacy Standalone version of Sabnzbd?
Can you check if you have this one?
https://support.microsoft.com/en-us/top ... 7930f3560c
Again, we don't officially support Windows 7 so no official documentation.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
BEOVOX
Newbie
Posts: 5 Joined: October 21st, 2021, 8:53 am
Post
by BEOVOX October 21st, 2021, 2:47 pm
Yes, I am running the SABnzbd-3.4.2-win32-bin and the update you referred to is already installed.
Really a shame if this doesn't work, since I really cant upgrade the OS.
Thanks for trying though :-) Any other suggestions?
sander
Release Testers
Posts: 9264 Joined: January 22nd, 2008, 2:22 pm
Post
by sander October 21st, 2021, 3:12 pm
BEOVOX wrote: ↑ October 21st, 2021, 2:47 pm
Thanks for trying though :-) Any other suggestions?
Yes:
* run SABnzbd from source:
https://sabnzbd.org/wiki/installation/i ... ce-windows ... but only try that if you understand that. If that works ... while you'r there, create a binary yourselft ...
* run older SABnzbd
