Server xyz will be ignored for 10 minutes

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
progressive002
Newbie
Newbie
Posts: 3
Joined: March 18th, 2025, 2:40 pm

Server xyz will be ignored for 10 minutes

Post by progressive002 »

Hello, I keep having the recurring issue shown below - ive had to remove the links bare so bear with me please

Code: Select all

WARNING a few seconds ago Server newshosting will be ignored for 10 minutes
WARNING a few seconds ago Cannot connect to server newshosting [Server name does not resolve]
After 10 minutes it will retry and either block for another 10 minutes, or succeed. If I force unblock (status and interface -> connections -> UNBLOCK) then it will try to reconnect and succeed 90% of the time. If it fails I hit unblock until it connects.

truncated log isn't much more help but shows:

Code: Select all

2025-03-19 08:52:43,917::INFO::[notifier:157] Sending notification: NZB added to queue - xyz.nzb (type=download, job_cat=movies)
2025-03-19 08:53:27,942::INFO::[happyeyeballs:205] Quickest IP address for self-test (port=443, IPv4-only): x.x.x.x.x.x (self-test)
2025-03-19 08:53:35,114::INFO::[notifier:157] Sending notification: Warning - Cannot connect to server newshosting [Server name does not resolve] (type=warning, job_cat=None)
2025-03-19 08:53:35,114::WARNING::[downloader:479] Cannot connect to server newshosting [Server name does not resolve]
2025-03-19 08:53:35,114::INFO::[notifier:157] Sending notification: Warning - Server newshosting will be ignored for 10 minutes (type=warning, job_cat=None)

Clicks UNBLOCK

2025-03-19 08:53:35,114::WARNING::[downloader:481] Server newshosting will be ignored for 10 minutes
2025-03-19 08:53:37,424::WARNING::[downloader:479] Cannot connect to server newshosting [Server name does not resolve]

Clicks UNBLOCK

2025-03-19 08:53:37,424::WARNING::[downloader:481] Server newshosting will be ignored for 10 minutes

Clicks UNBLOCK

2025-03-19 08:53:40,940::INFO::[happyeyeballs:205] Quickest IP address for newshosting (port=563, IPv4 or IPv6): 85.12.62.251 (news)
2025-03-19 08:53:41,039::INFO::[downloader:616] 9@newshosting: Initiating connection
2025-03-19 08:53:41,050::INFO::[downloader:616] 8@newshosting: Initiating connection
2025-03-19 08:53:41,050::INFO::[downloader:616] 1@newshosting: Initiating connection
2025-03-19 08:53:41,051::INFO::[downloader:616] 5@newshosting: Initiating connection
2025-03-19 08:53:41,051::INFO::[downloader:616] 6@newshosting: Initiating connection
2025-03-19 08:53:41,052::INFO::[downloader:616] 7@newshosting: Initiating connection
2025-03-19 08:53:41,052::INFO::[downloader:616] 10@newshosting: Initiating connection
2025-03-19 08:53:41,052::INFO::[downloader:616] 4@newshosting: Initiating connection
2025-03-19 08:53:41,052::INFO::[downloader:616] 3@newshosting: Initiating connection
2025-03-19 08:53:41,053::INFO::[downloader:616] 2@newshosting: Initiating connection
2025-03-19 08:53:41,451::INFO::[newswrapper:351] 9@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,454::INFO::[newswrapper:351] 6@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,454::INFO::[newswrapper:351] 8@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,455::INFO::[newswrapper:351] 1@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,456::INFO::[newswrapper:351] 3@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,456::INFO::[newswrapper:351] 5@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,456::INFO::[newswrapper:351] 4@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,457::INFO::[newswrapper:351] 7@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,457::INFO::[newswrapper:351] 2@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:41,458::INFO::[newswrapper:351] 10@newshosting: Connected using TLSv1.3 (TLS_AES_256_GCM_SHA384)
2025-03-19 08:53:42,048::INFO::[downloader:751] Connecting 9@newshosting finished
2025-03-19 08:53:42,048::INFO::[downloader:751] Connecting 1@newshosting finished
2025-03-19 08:53:42,049::INFO::[downloader:751] Connecting 6@newshosting finished
2025-03-19 08:53:42,049::INFO::[downloader:751] Connecting 8@newshosting finished
2025-03-19 08:53:42,050::INFO::[downloader:751] Connecting 4@newshosting finished
2025-03-19 08:53:42,051::INFO::[downloader:751] Connecting 2@newshosting finished
2025-03-19 08:53:42,051::INFO::[downloader:751] Connecting 7@newshosting finished
2025-03-19 08:53:42,052::INFO::[downloader:751] Connecting 5@newshosting finished
2025-03-19 08:53:42,052::INFO::[downloader:751] Connecting 10@newshosting finished
2025-03-19 08:53:42,053::INFO::[downloader:751] Connecting 3@newshosting finished
I'm running my whole arr stack through proxmox, standalone ubunutu server vm and docker. I had no issues for around 6 months until the last month or so where this issues pops up. Have flushed DNS on the VM but that hasn't made a difference.

Ideally I'd like to fix whatever is causing the DNS issue, however if I could find the config var to change 10 minutes to 10 seconds that would also work fine.

Thanks.
User avatar
sander
Release Testers
Release Testers
Posts: 9261
Joined: January 22nd, 2008, 2:22 pm

Re: Server xyz will be ignored for 10 minutes

Post by sander »

Yes. Without working DNS, all kinds of strange stuff can happen.
Ugly workaround: fill out in / etc / hosts


If you run from source: change the value here in sanbzbd/downloader.py

_PENALTY_TIMEOUT = 10 # Server doesn't give an answer (multiple times)
progressive002
Newbie
Newbie
Posts: 3
Joined: March 18th, 2025, 2:40 pm

Re: Server xyz will be ignored for 10 minutes

Post by progressive002 »

Brilliant thank you. Modifying downloader . py has worked perfectly.

Unsure what the core issue is with my DNS, particularly given the intermittent nature of the fault, but hey the work around is great so thank you!!
User avatar
sander
Release Testers
Release Testers
Posts: 9261
Joined: January 22nd, 2008, 2:22 pm

Re: Server xyz will be ignored for 10 minutes

Post by sander »

Cool.

You run from source .... so ... Linux? Then the trick with /etc /hosts might be less ugly, and survives updates
progressive002
Newbie
Newbie
Posts: 3
Joined: March 18th, 2025, 2:40 pm

Re: Server xyz will be ignored for 10 minutes

Post by progressive002 »

So would that just be mapping the news.newshosting domain name to 85.12.62.251 in hosts?
User avatar
sander
Release Testers
Release Testers
Posts: 9261
Joined: January 22nd, 2008, 2:22 pm

Re: Server xyz will be ignored for 10 minutes

Post by sander »

yes
Post Reply