sabnzbd won't open

[Khy]

Hi,

Version: 0.5.0 and 0.5.2RC
OS: Win 7
Install-type: Windows Installer
Skin (if applicable): Plush
Firewall Software:None
Are you using IPV6? No
Is the issue reproducible? Yes

So I'm trying to open up SABNZBd and it simply won't open. I get an error telling me to check the log file, upon doing so I get this...

Code: Select all

Traceback (most recent call last):
  File "SABnzbd.py", line 1236, in <module>
  File "SABnzbd.py", line 865, in main
  File "cherrypy\process\servers.pyo", line 228, in check_port
socket.gaierror: (11004, 'getaddrinfo failed')

So far I have tried:

1) Re-installing the application with 0.5.0
2) Re-installing the application with 0.5.2RC
3) Deleting sabnzbd.ini
4) Prayer, this one was a long shot but I figured wth.

[shypike]

Do you have some interfering software firewall?

[Khy]

Nope, as stated above I don't use a Firewall. This just happened out of nowhere pretty much. I came home to work one day to the error telling me to check my log file. Since then it hasn't worked.

[shypike]

It looks like there's something really wrong with your DNS setup.
I looked up the error code and found these articles:

http://forum.teamspeak.com/showthread.php?t=14420
http://kbase.pscs.co.uk/index.php?article=133

[almiro]

I have the same problem, i can't do anything, please someone help. its now 2 months i have this problem.

[shypike]

Which address do you let SABnzbd use?
Have you tried to start it up from a command prompt, like this?
"c:\program files\SABnzbd\SABnzbd-console.exe" --server 127.0.0.1:8080 -b1

[almiro]

no i have not try that, i use win7.
i not good at this, if u could pin point me more easy, i will try anything.

[shypike]

Press Windows-key and "R".
Type:
"c:\program files\SABnzbd\SABnzbd-console.exe" --server 127.0.0.1:8080 -b1

If you use Windows 7 64 but type:
"c:\program files (x86)\SABnzbd\SABnzbd-console.exe" --server 127.0.0.1:8080 -b1

[almiro]

it says ¨access denied¨

[shypike]

Can you email a screenshot of the error message to bugs at sabnzbd.org ?

[almiro]

yes i will do that.

[shypike]

The $1000 question is:
What's in the file "c:\program files (x86)\SABnzbd\SABnzbd.exe.log" ?
Try to open this file with notepad.
It may contain the error message that explains your problem.