Not working after upgrade

Support for the Debian/Ubuntu package, created by JCFP.
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
chewiesw
Newbie
Newbie
Posts: 15
Joined: April 23rd, 2012, 11:55 am

Not working after upgrade

Post by chewiesw »

Hello

I am a noob here although I have had sabnzbd and sick beard working for a couple of months,that was until I upgraded a few days ago to 0.7.0 beta 3. Ina nuts hell what happens is that sabnzbd doesn't download anything after the 1st 12 -20 MB after that the download will seem to complete after a hour or so but the will not unpack due to missing pars ( everything is missing)

I have tried to uninstall and reinstall with no luck , I have also found and tried to install a older version the same problems.

mythbuntu 11.04 0.24 fixes

What do I needt do to get it working again?
User avatar
sander
Release Testers
Release Testers
Posts: 9264
Joined: January 22nd, 2008, 2:22 pm

Re: Not working after upgrade

Post by sander »

Does this happen to all downloads?

Can you get this .NZB and download it with SABnzbd?

http://binsearch.info/index.php?q=Ubunt ... &postdate=
chewiesw
Newbie
Newbie
Posts: 15
Joined: April 23rd, 2012, 11:55 am

Re: Not working after upgrade

Post by chewiesw »

nothing happens , just keeps counting down from 114sec ...trying to fetch NzB from
User avatar
sander
Release Testers
Release Testers
Posts: 9264
Joined: January 22nd, 2008, 2:22 pm

Re: Not working after upgrade

Post by sander »

chewiesw wrote:nothing happens , just keeps counting down from 114sec ...trying to fetch NzB from
I think you did something else than what I meant:

Open your webbrowser (Chrome, FF, IE)
Go to the binsearch URL I posted
click the checkbox, then "Download NZB". It should download a file of max 1 MB to your download folder
then go to the SAB webinterface, "Add NZB", and upload that file .NZB

What happens?
chewiesw
Newbie
Newbie
Posts: 15
Joined: April 23rd, 2012, 11:55 am

Re: Not working after upgrade

Post by chewiesw »

My bad. OK I have added the nzb and it is downloading but very very slowly 2kb/s ,my normal download speed is about 90kb's it also seems to stop doing anything for long periods , it has only downloaded 35mb in the last hour
User avatar
sander
Release Testers
Release Testers
Posts: 9264
Joined: January 22nd, 2008, 2:22 pm

Re: Not working after upgrade

Post by sander »

chewiesw wrote:My bad. OK I have added the nzb and it is downloading but very very slowly 2kb/s ,my normal download speed is about 90kb's it also seems to stop doing anything for long periods , it has only downloaded 35mb in the last hour
90 kbps? Or 90 kB/s (which is about 900 kbps, a normal speed for a basic 1 Mbps DSL line)?

Anyway: you could if another newsgroup download program is faster than the 2 kb/s:

Linux: nzbget (a bit difficult to configure), NTTPgrab
Windows: UNZbin, or Grabit
chewiesw
Newbie
Newbie
Posts: 15
Joined: April 23rd, 2012, 11:55 am

Re: Not working after upgrade

Post by chewiesw »

I mean't 90kb/s ( 1mb line) , I have spent the last three + hours trying to download a brand new episode and have only downloaded 133mb. Thing is I have a Windows 7 VM set up to use sabnzbd/sick beard using the same news serves etc and it work perfectly.
which leads me to believe it is something to do with my Ubuntu setup
User avatar
sander
Release Testers
Release Testers
Posts: 9264
Joined: January 22nd, 2008, 2:22 pm

Re: Not working after upgrade

Post by sander »

chewiesw wrote:I mean't 90kb/s ( 1mb line) , I have spent the last three + hours trying to download a brand new episode and have only downloaded 133mb. Thing is I have a Windows 7 VM set up to use sabnzbd/sick beard using the same news serves etc and it work perfectly.
which leads me to believe it is something to do with my Ubuntu setup
The Windows SABnzbd setup is working fast on the same DSL connection?

If so, I would do this:

Stop SABnzbd
move / rename ~/.sabnzbd/sabnzbd.ini to something else
Start SABnzbd: it should give the wizard. Fill it out
Try a NZB download with the fresh setup

HTH
chewiesw
Newbie
Newbie
Posts: 15
Joined: April 23rd, 2012, 11:55 am

Re: Not working after upgrade

Post by chewiesw »

Followed your advice and renamed the sabnzbd.ini file and went through the set up again. Same problem.. downloads at full speed for 2Mb then just stops. I have attached my ini file (just removed the API key)

Code: Select all

__version__ = 19
[misc]
win_menu = 1
queue_complete = ""
https_port = 9090
folder_rename = 1
allow_64bit_tools = 1
password_file = ""
movie_rename_limit = 100M
ionice = ""
https_key = server.key
cleanup_list = ,
cache_limit = ""
ignore_unrar_dates = 0
par_option = ""
web_color = ""
pre_check = 0
replace_spaces = 0
web_color2 = ""
dirscan_speed = 5
enable_filejoin = 1
create_group_folders = 0
api_key = 3ad2b53297b6e0739f02050dce1e2ad9
never_repair = 0
no_penalties = 0
osx_speed = 1
bandwidth_limit = 0
dirscan_dir = ""
disable_api_key = 0
quota_period = m
email_to = ,
rss_filenames = 0
password = ""
permissions = 777
quota_day = ""
auto_disconnect = 1
use_pickle = 0
quota_size = ""
osx_menu = 1
enable_date_sorting = 0
replace_dots = 0
movie_sort_extra = -cd%1
rss_rate = 60
enable_unzip = 1
download_free = ""
port = 8080
email_dir = ""
pre_script = None
email_full = 0
log_dir = logs
admin_dir = admin
nzb_backup_dir = ""
tv_sort_countries = 1
date_categories = tv,
ssl_type = v23
sfv_check = 1
date_sort_string = ""
schedlines = ,
host = 0.0.0.0
ignore_samples = 0
enable_tsjoin = 1
auto_browser = 0
fsys_type = 0
pause_on_post_processing = 0
allow_incomplete_nzb = 0
uniconfig = 1
enable_unrar = 1
email_rss = 0
email_account = ""
email_server = ""
allow_streaming = 0
config_lock = 0
quota_resume = 0
api_warnings = 1
tv_sort_string = %sn/Season %s/%sn - S%0sE%0e - %en.%ext
username = ""
unpack_check = 1
download_dir = Downloads/incomplete
size_limit = 0
enable_par_cleanup = 1
safe_postproc = 1
cache_dir = cache
complete_dir = /var/lib/mythtv/movies/NewSeason/TV
replace_illegal = 1
max_art_opt = 0
par2_multicore = 1
warned_old_queue = 0
language = en
check_new_rel = 1
enable_https = 0
no_dupes = 0
top_only = 0
quick_check = 1
movie_sort_string = ""
email_from = ""
max_art_tries = 3
movie_extra_folder = 0
email_endjob = 0
tv_categories = ,
pause_on_pwrar = 1
login_realm = SABnzbd
send_group = 0
refresh_rate = 0
movie_categories = movies,
script_dir = ""
email_pwd = ""
ignore_wrong_unrar = 0
nice = ""
enable_movie_sorting = 0
https_cert = server.cert
web_dir2 = ""
fail_on_crc = 0
nzb_key = 8a0967f3d3b7e7ffdcd6d39ac2f336df
auto_sort = 0
ampm = 0
start_paused = 0
web_dir = Plush
queue_complete_pers = 0
enable_tv_sorting = 1
folder_max_length = 256
[logging]
log_new = 0
max_log_size = 5242880
log_level = 1
log_backups = 5
enable_cherrypy_logging = 0
[newzbin]
username = ""
url = www.newzbin2.es
bookmark_rate = 60
bookmarks = 0
password = ""
unbookmark = 1
[nzbmatrix]
username = chewiesw
apikey = ad0b3de67c4a6**************
del_bookmark = 1
[growl]
ntfosd_enable = 1
growl_password = ""
growl_enable = 1
growl_server = ""
[servers]
[[news.is.co.za]]
username = ""
enable = 1
name = news.is.co.za
fillserver = 0
connections = 15
ssl = 0
host = news.is.co.za
timeout = 120
password = ""
optional = 0
port = 119
retention = 0
[categories]
[[*]]
priority = 0
pp = 3
name = *
script = None
newzbin = ""
dir = ""
User avatar
sander
Release Testers
Release Testers
Posts: 9264
Joined: January 22nd, 2008, 2:22 pm

Re: Not working after upgrade

Post by sander »

EDIT: see my newer post first



Wow, that's a big ini. Did you set that up all again?



Anyway ... do you want to check with another nzb-downloader to see whether that slows down too? If it does, it has nothing to do with SAB, but your newsserver being slow, or with your ISP throttling newsgroup traffic, or your local LAN.

If so: mythbuntu can use Ubuntu PPA's, right? Can you then do this:

Code: Select all

sudo add-apt-repository ppa:openftd/ppa
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install nntpgrab
Then type

Code: Select all

nntpgrab_gui
In the popup-window, select "Start standalone" in the right bottom corner. Fill out your newsserver, and do a big download. What is the speed?
User avatar
sander
Release Testers
Release Testers
Posts: 9264
Joined: January 22nd, 2008, 2:22 pm

Re: Not working after upgrade

Post by sander »

Maybe first an easier test:

Go to http://test-ipv6.com/ and check what it says about your IPv6. I guess a 0/10 score. If so, do "sudo apt-get install miredo". Then go to http://test-ipv6.com/ again: better score?

If so, add two free IPv6-only newsservers to SABnzbd:
newszilla6.xs4all.nl (6 connections)
weathergirl-ipv6.tele2.net (6 connections)

Then do a new download of a recent post (max 10 days old) ... what's the speed?
chewiesw
Newbie
Newbie
Posts: 15
Joined: April 23rd, 2012, 11:55 am

Re: Not working after upgrade

Post by chewiesw »

Sander, thanks for all your help. I think I can conclusively say V7 Beta 3 does not work on my system. I have total removed all traces of SABNZBD from my media centre and then re-installed it with exactly the same error. I then removed everything again and installed version 6.5 which works. However i am not sure if i installed it correctly as it doesn't seem to auto start after a reboot. I also don't "see it" in my menu. If I look in my init.d there is no SABNZBD script, what script can I use for 6.5?
Post Reply