SABnzbd not downloading on seedbox

[horn34]

I got sabnzbd installed correctly with no errors and it appears to be running fine. I can connect remotely via the web gui and upload nzb's to be downloaded. Unfortunately, it doesn't download anything. It creates a folder correctly, then never populates it. It looks like this, regardless of what nzb I load. As far as I know, the seedbox port range is wide open. If there are errors in the log, I have no idea what or where they are. I've done config>server>test server, and it works. Under Status, it shows zero connections. Any ideas?

[sander]

Well done: config>server>test server is a good test. What is the resulting message?
And what is the number of connections you have filled out for your newsserver?

[horn34]

Well done: config>server>test server is a good test. What is the resulting message?
And what is the number of connections you have filled out for your newsserver?

config>server>test server returns "Connection Successful!"
connections you have filled out = 50. I also tried with 20, 30 and 40

[sander]

Well done: config>server>test server is a good test. What is the resulting message?
And what is the number of connections you have filled out for your newsserver?

config>server>test server returns "Connection Successful!"
connections you have filled out = 50. I also tried with 20, 30 and 40

I would lower that to 3.

Is the 'seedbox' running on a Linux/Unix system? If so, what happens when you open a command line and type "telnet news.astraweb.com nntp" and then "help" and then "quit"?. See my output below.

BTW: is your seedbox a VPS system?

Code: Select all

sander@R540:~$ telnet news.astraweb.com nntp
Trying 216.151.153.55...
Connected to news.astraweb.com.
Escape character is '^]'.
200 news.astraweb.com NNRP Service Ready (posting ok) (yEnc enabled).
help
100 Legal commands
  article [MessageID|Number]
  body [MessageID|Number]
  date 
  head [MessageID|Number]
  help 
  mode reader|stream
  slave 
  quit 
  group newsgroup
  last 
  next 
  list [active|active.times|newsgroups|extensions|distributions|distrib.pats|moderators|overview.fmt|subscriptions]
  listgroup newsgroup
  newgroups yymmdd hhmmss ["GMT"] [<distributions>]
  post 
  stat [MessageID|Number]
  xgtitle [group_pattern]
  xhdr header [range|MessageID]
  xover [range]
  xzver [range]
  xzhdr header [range|MessageID]
  xpat header range|MessageID pat
  authinfo user Name|pass Password
.
quit
205 Transferred 702 bytes in 0 articles, 0 groups.  Disconnecting.
Connection closed by foreign host.
sander@R540:~$ 

[horn34]

I tried lowering it to 3, no change.

Yes, it's a Linux seedbox.

I don't have direct access to the box, just SSH/FTP.

It's so damn frustrating because it seems like I'm the only person on earth having this problem.

[sander]

I tried lowering it to 3, no change.

Yes, it's a Linux seedbox.

I don't have direct access to the box, just SSH/FTP.

It's so damn frustrating because it seems like I'm the only person on earth having this problem.

Is it really frustrating and relevant to you? Because if it takes you more than a month to followup to my post, I've the feeling it is not relevant for you at all ...

[horn34]

The drive crashed that held my slice and they don't keep backups. It took them a week to get me a new slot and it's taken me several weeks to get everything setup again.

[sander]

Yes, it's a Linux seedbox.

I don't have direct access to the box, just SSH/FTP.

SSH is direct access. So, use SSH to login on your Linux system. After logging in, do the telnet session I recommended, and post the result here.

[horn34]

I use putty to connect and telnet isn't a recognized command in putty. Do you know any another way to get a telnet response?

[sander]

I use putty to connect and telnet isn't a recognized command in putty. Do you know any another way to get a telnet response?

Once you're logged in with putty on the seedbox, you have a Linux prompt, haven't you? If so, can you type "telnet" on the Linux prompt?

[horn34]

I use putty to connect and telnet isn't a recognized command in putty. Do you know any another way to get a telnet response?

Once you're logged in with putty on the seedbox, you have a Linux prompt, haven't you? If so, can you type "telnet" on the Linux prompt?

[sander]

Oh, feralhosting? I've only seens problems with SAB on feralhosting (http://forums.sabnzbd.org/viewtopic.php?t=9581 and http://forums.sabnzbd.org/viewtopic.php?t=9581), and never a solution.

You have no root account on feralhosting, have you? If you have root access, just type "sudo apt-get install telnet".

For the money they ask, you can get a real VPS with root access.

[horn34]

Oh, feralhosting? I've only seens problems with SAB on feralhosting (http://forums.sabnzbd.org/viewtopic.php?t=9581 and http://forums.sabnzbd.org/viewtopic.php?t=9581), and never a solution.

You have no root account on feralhosting, have you? If you have root access, just type "sudo apt-get install telnet".

For the money they ask, you can get a real VPS with root access.

Nope, no root access. I'll never get any help on this from feral's side so it sounds like I'm at a dead end.

And I only pay $16 a month so I don't expect a lot from them.

[sander]

Nope, no root access. I'll never get any help on this from feral's side so it sounds like I'm at a dead end.

And I only pay $16 a month so I don't expect a lot from them.

I pay $5 a month for a real VPS, so with root access at Hexxeh (google "vps hexxeh"). It runs SABnzbd perfectly.

[horn34]

Nope, no root access. I'll never get any help on this from feral's side so it sounds like I'm at a dead end.

And I only pay $16 a month so I don't expect a lot from them.

I pay $5 a month for a real VPS, so with root access at Hexxeh (google "vps hexxeh"). It runs SABnzbd perfectly.

Thanks, but hexxeh's $5 plan is 20GB, which is useless to me. Their $35 plan is only 160GB. That's more than twice what I pay at feral and half the storage.