Since upgrade I get importing errors when I load an NZB and it does not download

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Masterful1
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Posts: 7
Joined: June 1st, 2011, 6:48 am

Since upgrade I get importing errors when I load an NZB and it does not download

Post by Masterful1 » June 1st, 2011, 6:50 am

Version: 0.6.2 final
OS: Win xp
Install-type: Windows installer
Skin:  Smpl
Firewall Software: None
Are you using IPV6? no
Is the issue reproducible? yes

2011-06-01 05:32:15,808 ERROR: Error importing
2011-06-01 05:32:15,808 ERROR: Error importing
2011-06-01 05:32:15,792 ERROR: Error importing
2011-06-01 05:32:15,792 ERROR: Error importing
2011-06-01 05:32:15,792 ERROR: Error importing
2011-06-01 05:32:15,792 ERROR: Error importing
2011-06-01 05:32:15,792 ERROR: Error importing
2011-06-01 05:32:15,792 ERROR: Error importing
2011-06-01 05:32:15,792 ERROR: Error importing
2011-06-01 05:32:15,776 ERROR: Error importing
2011-06-01 05:32:15,776 ERROR: Error importing
2011-06-01 05:32:15,776 ERROR: Error importing
2011-06-01 05:32:15,776 ERROR: Error importing
2011-06-01 05:32:15,776 ERROR: Error importing
2011-06-01 05:32:15,776 ERROR: Error importing
2011-06-01 05:32:15,776 ERROR: Error importing
2011-06-01 05:32:15,760 ERROR: Error importing
2011-06-01 05:32:15,760 ERROR: Error importing
2011-06-01 05:32:15,760 ERROR: Error importing
2011-06-01 05:32:15,760 ERROR: Error importing
Last edited by Masterful1 on June 1st, 2011, 6:51 am, edited 1 time in total.

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shypike
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Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by shypike » June 1st, 2011, 6:52 am

Open the log file on the Status page.
I cannot do anything with this limited info.


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shypike
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Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by shypike » June 1st, 2011, 9:44 am

Looks like queue data corruption.
Try the Repair button on the Status page, tab Queue Repair.

Masterful1
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Joined: June 1st, 2011, 6:48 am

Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by Masterful1 » June 1st, 2011, 10:22 am

I tried that earlier on, and just tried that again, it drops the download down into history as failed and says that it may be out of my server retention, but it isn't. I went and made sure my retention number was right in settings and it is. If I remove it and put it back in the queue it does the previously posted log all over again.
here is the exact message it gives on fail "Download failed - Out of your server's retention?" it is ~350 days old and my servers retention is 900
Last edited by Masterful1 on June 1st, 2011, 10:57 am, edited 1 time in total.

Masterful1
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Joined: June 1st, 2011, 6:48 am

Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by Masterful1 » June 1st, 2011, 11:07 am

here is the new stuff after hitting repair http://pastebin.com/8Ce0TdCw and this is after hitting the retry in the history http://pastebin.com/1dFVVMPm and this is after sending it a different NZB http://pastebin.com/KY268HRq

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shypike
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Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by shypike » June 1st, 2011, 12:51 pm

Do you still have jobs from before the upgrade?

Maybe you should just clear the whole queue and re-enter the NZB files.
Do you still have them?
Start with just one NZB.

Masterful1
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Joined: June 1st, 2011, 6:48 am

Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by Masterful1 » June 1st, 2011, 1:00 pm

when I upgraded the queue was empty, no post processing going or anything. I only tried a different nzb to determine if there wa something wrong with the first nzb I tried that was causing the problem. And it seems to be doing it with all jobs. And that is what I've been doing, one nzb at a time. And I've cleared the queue and reloaded it several times.
Last edited by Masterful1 on June 1st, 2011, 1:02 pm, edited 1 time in total.

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shypike
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Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by shypike » June 1st, 2011, 4:28 pm

Dumb question: the drive where isn't full, is it?
Last resort, remove all data, except the sabnzbd.ini file.
Stop SABnzbd, wipe everything in these folder (include the folder itself too).
c:\documents and settings\Buddy\local data\application data\sabnzbd\admin
c:\documents and settings\Buddy\local data\application data\sabnzbd\cache
c:\documents and settings\Buddy\local data\application data\sabnzbd\logs
Then start SABnzbd again.

You could wipe the ini file too, but you'd need to re-run the wizard
and restore all settings.

Masterful1
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Joined: June 1st, 2011, 6:48 am

Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by Masterful1 » June 1st, 2011, 8:12 pm

the disk has plenty space, I wiped those folders and left the ini alone restarted sab and tried it again and still hanging the same problem. I'm going to do a full uninstall and reinstall since wiping the ini would force me to redo all the settings again. I'll post back with results.

Masterful1
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Posts: 7
Joined: June 1st, 2011, 6:48 am

Re: Since upgrade I get importing errors when I load an NZB and it does not download

Post by Masterful1 » June 1st, 2011, 8:40 pm

Uninstalling completely and reinstalling seems to have done the trick, I don't know what I did wrong when I installed and installed the new version but I must have mucked something up. I appreciate the prompt help I got here. Thank you.

looseruser
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Joined: April 12th, 2010, 12:17 pm

Re: Since upgrade I get importing errors when I load an NZB

Post by looseruser » July 11th, 2011, 8:57 pm

I get import errors on nearly every startup with 0.6.5. Example:

Code: Select all

2011-07-11 18:13:53,803	ERROR:	Error importing
2011-07-11 18:13:53,803	ERROR:	Error importing
2011-07-11 18:13:53,803	ERROR:	Error importing
2011-07-11 18:13:53,803	ERROR:	Error importing
2011-07-11 18:13:53,803	ERROR:	Error importing 
I'll try to reinstall after I have finished my current queue.

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